Tender for Supply Delivery Installation Commissioning and Maintenance of an Enterprise Backup and Recovery Solution

TENDER FOR SUPPLY DELIVERY INSTALLATION COMMISSIONING AND MAINTENANCE OF AN ENTERPRISE BACKUP AND RECOVERY SOLUTION

PLY, DELIVER, INSTALL, COMMISSION & MAINTAIN AN ENTERPRISE BACKUP AND RECOVERY SOLUTION

Tender number: COMMA/1039/0024/2026-27

Procuring entity: COMMUNICATIONS AUTHORITY OF KENYA

Procurement category: Goods

Procurement method: Open Tender

Bidding access: Open

Reserved for: AGPO (Youth)

Source of funds: GoK

Technical evaluation: Yes/ No Basis

Evaluation basis: Grand total wise

Bid validity: 154 days

Site visit: SITE VISIT AT CA CENTRE THROUGHOUT THE TENDERING PERIOD

Clarifications until: 18 Nov 2026 15:00 (Nairobi time)

Published: 04 Nov 2026 18:00 (Nairobi time)

Closing: 25 Nov 2026 10:30 (Nairobi time)

Bid opening: 25 Nov 2026 10:31 (Nairobi time)

Eligibility documents required

- SELF-DECLARATION FORMS (FORM SD1 & SD2) - SUBMIT A COPY OF CERTIFICATE OF BUSINESS REGISTRATION/INCORPORATION. - PROVIDE A CR12 FROM THE REGISTRAR OF COMPANIES FOR LIMITED COMPANIES OR RELEVANT IDENTIFICATION DOCUMENTS SHOWING 100 PERCENT OWNERSHIP BY KENYANS. - ATTACH A COPY OF VALID TAX COMPLIANCE CERTIFICATE AS AT THE DATE OF TENDER OPENING. - MUST PROVIDE A VALID ASP COMPLIANCE CERTIFICATE FROM THE COMMUNICATIONS AUTHORITY OF KENYA (CA). - ATTACH COPY OF AGPO CERTIFICATE FOR YOUTH - ATTACH A DULY FILLED AND SIGNED TENDER SECURING DECLARATION FORM IN THE FORMAT PROVIDED - SUBMIT COMPLETE SETS OF AUDITED ACCOUNTS FOR YEARS 2023, 2024 AND 2025. AN ACTIVE ICPAK MEMBER MUST CERTIFY THE AUDITED ACCOUNTS WITH A VALID PRACTICING LICENSE NUMBER INDICATED. - ATTACH A DULY SIGNED, AND STAMPED POWER OF ATTORNEY FOR THE PERSON SIGNING THE TENDER ON BEHALF OF THE TENDERER, WHICH MUST BE CERTIFIED BY A COMMISSIONER FOR OATHS OR NOTARY PUBLIC - A VALID CERTIFICATE OF ACCREDITATION FROM THE ICT AUTHORITY FOR SYSTEMS AND APPLICATIONS (MINIMUM CATEGORY ICTA 1 ACCREDITATION). - A VALID DATA CONTROLLER CERTIFICATE OF REGISTRATION FROM THE OFFICE OF THE DATA PROTECTION COMMISSIONER. - A VALID DATA PROCESSOR CERTIFICATE OF REGISTRATION FROM THE OFFICE OF THE DATA PROTECTION COMMISSIONER.

- OEM AUTHORISATION CERTIFICATE: VALID MANUFACTURER (OEM) AUTHORISATION CERTIFICATE FOR THE PROPOSED BACKUP SOLUTION

- Table Header : - NAME OF THE TENDERER NAME OF THE PERSON DULY AUTHORIZED TITLE OF THE PERSON SIGNING THE TENDER SIGNATURE DATE Table Footer : NOTE: **: IN THE CASE OF THE TENDER SUBMITTED BY A JOINT VENTURE SPECIFY THE NAME OF THE JOINT VENTURE AS TENDERER. **PERSON SIGNING THE TENDER SHALL HAVE THE POWER OF ATTORNEY GIVEN BY THE TENDERER. THE POWER OF ATTORNEY SHALL BE ATTACHED WITH THE TENDER SCHEDULES LOCAL LABOUR : FOREIGN TENDERER 40 PERCENT RULE Table Header : - SR.NO DESCRIPTION OF WORKS ITEM DESCRIBE LOCATION OF SOURCE COST CURRENCY COMMENTS, IF ANY Table Footer : - B. SUB CONTRACTS FROM LOCAL SOURCES : FOREIGN TENDERER 40 PERCENT RULE Table Header : - SR.NO DESCRIPTION OF WORKS ITEM DESCRIBE LOCATION OF SOURCE COST CURRENCY COMMENTS, IF ANY Table Footer : - C. LOCAL MATERIALS : FOREIGN TENDERER 40 PERCENT RULE Table Header : - SR.NO DESCRIPTION OF WORKS ITEM DESCRIBE LOCATION OF SOURCE COST CURRENCY COMMENTS, IF ANY Table Footer : - D.USE OF LOCAL PLANT AND EQUIPMENT : FOREIGN TENDERER 40 PERCENT RULE Table Header : - SR.NO DESCRIPTION OF WORKS ITEM DESCRIBE LOCATION OF SOURCE UNIT COST CURRENCY COMMENTS, IF ANY Table Footer : - E. ADD ANY OTHER ITEMS : FOREIGN TENDERER 40 PERCENT RULE Table Header : - SR.NO DESCRIPTION OF WORKS ITEM DESCRIBE LOCATION OF SOURCE COST CURRENCY COMMENTS, IF ANY Table Footer : - TOTAL COST LOCAL CONTENT : FOREIGN TENDERER 40 PERCENT RULE Table Header : - TOTAL COST LOCAL CONTENT PERCENTAGE OF CONTRACT PRICE Table Footer : - TECHNICAL COMPLIANCE EVALUATION : TECHNICAL COMPLIANCE EVALUATION Technical Evaluation Process :

- Consider for Technical Evaluation:

- Table Header : - SNO ITEM DESCRIPTION SUPPLIER RESPONSE SUPPLIER REMARKS 1 FULLY INTEGRATED ENTERPRISE BACKUP SOLUTION WITH BACKUP SOFTWARE, EXPANDABLE STORAGE AND INTELLIGENT END-TO- END DEDUPLICATION FOR PHYSICAL AND VIRTUAL ENVIRONMENTS. 2 THE PROPOSED SOLUTION MUST BE A SINGLE FULLY INTEGRATED, OUT- OF-THE BOX DATA PROTECTION SOLUTIONS WITH RELIABLE, ENTERPRISE-GRADE FUNCTIONALITY AND PERFORMANCE AND WITH ALL REQUIRED SOFTWARE, HARDWARE AND LICENSING FOR BACKUP, RECOVERY AND PRODUCTION WORKLOADS REPLICATION INCLUDED. 3 THE SOLUTION MUST BE INTEGRATED WITH A PURPOSE BUILD APPLIANCE (PBBA) WITH DEDICATED HARDWARE, NETWORK, SECURITY, AND STORAGE. THE SOLUTION SHOULD BE PLUG-AND - PLAY AND SHOULD BE CAPABLE TO SCALE OUT AND UP WITHOUT ANY CHANGE OF BOX. 4 THE PBBA HARDWARE AND SOFTWARE (OPERATING SYSTEM AND BACKUP SOFTWARE) UPGRADE AND PATCHES MUST BE FROM SINGLE BOX OEM TO AVOID MULTI-OEM MANAGEMENT CHALLENGES. 5 SUPPORT AIR- GAPPED OR LOGICALLY ISOLATED BACKUP COPIES AND PROVIDE MECHANISMS TO PROTECT THE BACKUP CATALOGUE /DATABASE AGAINST UNAUTHORIZED MODIFICATION, CORRUPTION OR DELETION AMONG OTHERS 6 SUPPORT ENTERPRISE SECURITY CONTROLS INCLUDING MFA, RBAC, LEAST- PRIVILEGE ADMINISTRATION, ACTIVE DIRECTORY /LDAP INTEGRATION, MULTI-PERSON/DUAL AUTHORIZATION AND SEGREGATION OF ADMINISTRATIVE DUTIES. 7 PROPOSED APPLIANCE MUST COME WITH PREINSTALLED LINUX OS ONLY. MANAGEMENT SERVER SHOULD BE ON LINUX. 8 THE SOLUTION MUST COME CONFIGURED WITH STORAGE USABLE CAPACITY OF 36 TIB AFTER RAID AND 3 × 1.92 TB NVME SSD IN VROC RAID-1 CONFIGURATION WITH HOT SPARE FOR OS BOOT. THE SOLUTION SHOULD BE SCALABLE UP TO 400+ TIB USABLE STORAGE CAPACITY. 9 THE PROPOSED SOLUTION MUST PROVIDE MINIMUM PLANNED MAINTENANCE TIME AND APPLICATIONS SHOULD BE CONTAINER BASED. 10 MUST HAVE ROBUST FT AND SELF- HEALING MECHANISM. E.G., RAID WITH HOT SPARE, SNAPSHOTS TO PROTECT AGAINST PHYSICAL AND LOGICAL FAILURES. THE PROPOSED SOLUTION MUST BE ABLE TO SURVIVE A DOUBLE DISK FAILURE. 11 THE SOLUTION MUST HAVE THE FOLLOWING CONFIGURATION: 4 X 1/10GB ETHERNET CARD, 2 X 25/10 ETHERNET GB CARD AND 2 X32G FC CARD. 12 MUST SUPPORT IPV4 AND IPV6 BOTH. 13 THE BACKUP SOLUTION MUST HAVE A PERFORMANCE DASHBOARD THAT WOULD HELP THEM MONITOR RESOURCES (LIKE CPU, MEMORY, NETWORK, AND STORAGE) AND AVOID UNPLANNED DOWNTIME 14 THE SOLUTION MUST HAVE CALL HOME CAPABILITY. 15 THE SOLUTION SHOULD GENERATE AN ALERT TO THE PRINCIPAL SUPPORT TO LOG A CASE IN CASE OF ANY CRITICAL ERROR. 16 THE SOLUTION MUST HAVE EMBEDDED CYBER RESILIENCY FEATURES INCLUDING AN INTRUSION PREVENTION SYSTEM (IPS), ANOMALY DETECTION AND MALWARE SCANNING WITHOUT DEPENDENCY ON 3RD PARTY TOOLS OR ADDITIONAL LICENSING. 17 THE SOLUTION MUST HAVE ZERO TRUST ARCHITECTURE AND FEATURES EMBEDDED WITHOUT DEPENDENCY ON ANY 3RD PARTY TOOLS OR ADDITIONAL LICENSING. 18 SUPPORT ENCRYPTION OF BACKUP DATA AT REST AND IN TRANSIT, APPLIANCE MUST HAVE INDUSTRY CERTIFIED FIPS 140-2 WORM STORAGE CAPABILITY AND RETENTION LOCKING FOR IMMUTABLE AND INDELIBLE STORAGE INTEGRATED WITHOUT NEED FOR ADDITIONAL LICENSING. 19 PROPOSED APPLIANCE MUST INCLUDE REDUNDANT HOT- SWAPPABLE DISKS, FAN MODULES, POWER MODULES, SAS CONNECTIVITY /PORTS AND I/O CONNECTIVITY FOR END-TO-END HIGH AVAILABILITY OF THE SYSTEM. 20 BIDDER SHOULD INCLUDE SOLUTION IMPLEMENTATION SERVICES FOR DEPLOYMENT OF THE BACKUP APPLIANCES AND INTEGRATION WITH EXISTING BACKUP ENVIRONMENT. 21 SUPPLY 100 LTO-6 PHYSICAL TAPE CARTRIDGES, EACH WITH 18 TB NATIVE CAPACITY, INCLUSIVE OF 3 COMPATIBLE CLEANING CARTRIDGES, SUITABLE FOR USE WITH THE PROPOSED TAPE BACKUP SOLUTION 22 MUST HAVE BARCODE-SCANNING TECHNOLOGY TO RECORD THE LOCATION OF TAPE MEDIA 23 PROVIDE POST IMPLEMENTATION TRAINING FOR 8 STAFF (ATTACH TRAINING SCHEDULE, METHODOLOGY AND APPROACH 24 SHALL INCLUDE ALL REQUIRED BACKUP SOFTWARE LICENSES INCLUDING SOFTWARE UPDATES, UPGRADES 25 OEM’S HARDWARE AND SOFTWARE WARRANTY FOR A PERIOD OF THREE (3) YEARS. 26 POST IMPLEMENTATION OF LOCAL VENDOR MAINTENANCE SLA SUPPORT FOR A PERIOD OF THREE (3) YEARS. PROVIDE PROOF OF 24/7 FULL- TIME TECHNICAL SUPPORT ARRANGEMENT FOR ALL SERVICES ATTACH A DRAFT SLA DEFINING TURNAROUND TIMES, CONTACTS AND A PENALTY MATRIX FOR THE SERVICES TO BE PROVIDED. PROVIDE A DETAILED SUPPORT AND ESCALATION MATRIX INCLUDING TURNAROUND TIMES AND CONTACTS Table Footer : - TECHNICAL CAPACITY EVALUATION : TECHNICAL CAPACITY EVALUATION Technical Evaluation Process :

- Consider for Technical Evaluation:

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