Development Upgrading and Maintenance of Bulk SMS Portal Ussd and Shortcode

DEVELOPMENT UPGRADING AND MAINTENANCE OF BULK SMS PORTAL USSD AND SHORTCODE

Tender number: TSC/722/0019/2026-27

Procuring entity: TEACHERS SERVICE COMMISSION

Procurement category: Non Consultancy Services

Procurement method: Open Tender

Bidding access: Open

Source of funds: GoK

Technical evaluation: Scoring Basis

Evaluation basis: Lot wise

Bid validity: 120 days

Joint ventures: Allowed

Clarifications until: 23 Oct 2026 17:00 (Nairobi time)

Published: 14 Oct 2026 14:00 (Nairobi time)

Closing: 28 Oct 2026 10:00 (Nairobi time)

Bid opening: 28 Oct 2026 10:01 (Nairobi time)

Eligibility documents required

- SELF - DECLARATION FORM - SD 1&2 - MUST PROVIDE A COPY OF THE CERTIFICATE OF INCORPORATION/ REGISTRATION IN KENYA. - MUST PROVIDE A COPY OF TAX COMPLIANCE CERTIFICATE VALID UP TO INCLUDING DATE OF SUBMISSION OR TAX EXEMPTION CERTIFICATE ISSUED BY THE KENYA REVENUE AUTHORITY. - MUST PROVIDE A COPY OF CR12 CERTIFICATE FROM THE REGISTRAR OF COMPANIES ISSUED IN THE MONTHS OF SEPTEMBER OR OCTOBER, 2026 OR COPY OF ID OF DIRECTORS FOR SOLE PROPRIETORSHIP. - MUST PROVIDE A COPY OF VALID BUSINESS PERMIT FROM THE COUNTY GOVERNMENT VALID UP TO INCLUDING DATE OF TENDER SUBMISSION. - MUST SUBMIT AN AFFIDAVIT ON ANY LITIGATION OR ARBITRATION HISTORY IN THE PAST 3 YEARS RELATED TO COMPLETED OR ONGOING CONTRACTS WITNESSED BY A COMMISSIONER FOR OATHS. - MUST SUBMIT POWER OF ATTORNEY INDICATING NAME AND SAMPLE SIGNATURE OF A REPRESENTATIVE AUTHORIZED TO ACT /SIGN FOR THE COMPANY FOR THIS TENDER WITNESSED BY A COMMISSIONER OF OATHS. - BIDDERS MUST PROVIDE EVIDENCE OF PHYSICAL ADDRESS/LOCATION. ATTACH DOCUMENTARY EVIDENCE IN THE FORM OF ANY OF THE FOLLOWING: - VALID LEASE AGREEMENT OR TITLE DEED. - MUST PROCESS/REQUEST THROUGH THE EGP TENDER SECURITY OF KSHS. 90,000 (BANK /FINANCIAL INSTITUTION GUARANTEE, OR IRA- LICENSED INSURER GUARANTEE) VALID FOR 150 DAYS FROM TENDER SUBMISSION. - SUBMIT COPIES OF AUDITED FINANCIAL STATEMENTS FOR THE LAST TWO (2) YEARS 2024 & 2025 SIGNED AND STAMPED BY A REGISTERED FIRM/AUDITOR. MUST ATTACH CORRESPONDING PRACTICING LICENSES 2025 & 2026 - MUST PROVIDE THE CONTENT SERVICE PROVIDER (CSP) LICENSE FROM THE COMMUNICATIONS AUTHORITY OF KENYA (CAK) VALID UP TO AND INCLUDING THE DATE OF TENDER SUBMISSION. - ATTACH COMMITMENT LETTER ON STATIONARY LETTERHEAD DEMONSTRATING CAPACITY TO DEVELOP AN SMS PLATFORM, INSTALLATION & MAINTENANCE OF BULK SMS PORTAL, USSD AND SHORTCODE AS IN THE SCHEDULE OF REQUIREMENT - MUST DOWNLOAD, FILL, SIGN AND STAMP THE FORM OF TENDER IN THE FORMAT PROVIDED ON A COMPANY LETTERHEAD AND UPLOAD TO THE E-GP PLATFORM. - MUST DOWNLOAD FILL, SIGN, AND STAMP THE PRICE SCHEDULE IN THE FORMAT PROVIDED ON A COMPANY LETTERHEAD AND UPLOAD TO THE E-GP PLATFORM. - MUST DOWNLOAD, FILL, SIGN AND STAMP THE TENDERER INFORMATION FORM IN THE FORMAT PROVIDED AND UPLOAD TO THE E-GP PLATFORM - MUST DOWNLOAD, FILL, SIGN AND STAMP THE CONFIDENTIAL BUSINESS QUESTIONNAIRE FORM IN THE FORMAT PROVIDED AND UPLOAD TO THE E-GP PLATFORM - MUST DOWNLOAD, FILL, SIGN AND STAMP THE TENDERER'S JV MEMBERS INFORMATION FORM IN THE FORMAT PROVIDED. THIS IS ONLY APPLICABLE TO THE PARTIES IN A JOINT VENTURE AGREEMENT ONLY. - MUST DOWNLOAD, FILL, SIGN AND STAMP THE CERTIFICATE OF INDEPENDENT TENDER DETERMINATION FORM IN THE FORMAT PROVIDED AND UPLOAD TO THE E-GP PLATFORM - MUST DOWNLOAD, FILL, SIGN AND STAMP THE DECLARATION AND COMMITMENT TO THE CODE OF ETHICS FORM IN THE FORMAT PROVIDED AND UPLOAD TO THE E-GP PLATFORM - MUST PROVIDE A COPY OF THE REGISTRATION CERTIFICATE FROM THE DATA PROTECTION COMMISSIONER AS DATA CONTROLLER VALID UP TO AND INCLUDING THE DATE OF TENDER SUBMISSION - MUST PROVIDE A COPY OF THE REGISTRATION CERTIFICATE FROM THE DATA PROTECTION COMMISSIONER AS DATA PROCESSOR VALID UP TO AND INCLUDING THE DATE OF TENDER SUBMISSION - MUST PROVIDE PRSP PARTNERSHIP SIGNED CONTRACT WITH THE FOLLOWING (SAFARICOM, AIRTEL AND TELKOM0 VALID UP TO AND INCLUDING THE DATE OF TENDER SUBMISSION - EVIDENCE OF SIMILAR SERVICE (BULK SMS, PREMIUM SHORTCODE AND USSD GATEWAY SOLUTION SERVICES) FOR ATLEAST THREE REPUTABLE CLIENTS TO ATLEAST 250,000 CONTACTS PER HOUR WITH DELIVERY NOTIFICATION REPORTS - EVIDENCE OF SIMILAR SERVICE BULK SMS, PREMIUM SHORTCODE & USSD GATEWAY SOLUTION BILLED ON PREMIUM RATE FOR REVENUE SHARING BETWEEN ORGANIZATIONS & PRSP TO THREE CLIENTS.ATTACH LPOS/LSO /SIGNED CONTRACT - MUST DOWNLOAD, FILL, SIGN AND STAMP THE TECHNICAL EVALUATION CRITERIA ATTCHED AND UPLOAD TO THE E-GP PLATFORM

Tender documents are free to download from the e-GP Tenders page (egpkenya.go.ke/tender) without an account; search by tender number. Bids are submitted electronically on e-GP.