The Road Accident Fund (RAF) wishes to appoint a qualified service provider to conduct ethics and unethical misconduct investigations.

Road Accident Fund invites bids for The Road Accident Fund (RAF) wishes to appoint a qualified service provider to conduct ethics and unethical misconduct investigations. Bid number PR10118030. Procurement method: Request for Quotation. Category: services. Delivery location: 420 Witch-Hazel Avenue - 2 Eco Glades - Centurion - 0046. Province: Gauteng. A briefing session is held for this tender (COMPULSORY) on 08 September 2026 11:00 UTC. Venue: 420 Witch-Hazel Avenue, Centurion. Bids close on 11 September 2026 11:00 UTC.

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ANNEXURE A

TECHNICAL AND ORGANISATIONAL SECURITY MEASURES During the subsistance of the contract, the Service Provider will be entrusted with the Road Accident Fund’s (RAF) confidential, private, personal or sensitive information (‘referred to herein as files, data and or documents). The Service Provider shall have such policies in place to comply with RAF requirements as well as the provisions of the Protection of Personal Information Act, 4 of 2013. The Service Provider shall therefore implement the following measures inter alia: 1.1 Document Handling and Transportation The Service Provider must have protocols in place to ensure proper handling and transport of files to and from the Service Provider ’s premises. The Service Provider must have a secure transportation system (lockable) to transfer files to and from the premises. 1.1.1 Security Measures During handling and transportation, the files must be kept in lockable containers or packaging to prevent loss, theft, or damage of whatsoever nature. 1.1.2 Record Keeping The Service Provider should maintain accurate records of each document stored, including its location, access history, and retention schedule. The records should be organised in a way that allows for easy and accurate tracking of each document. 1.2 Document Retrieval and Handling 1.2.1 Secure Retrieval The Service Provider should use secure protocols for retrieving the documents, including verifying the identity of the requester and ensuring that the documents and records are transported securely. 1.2.2 Record Keeping The Service Provider should maintain a detailed record of all retrieval activities, including the date and time of the activity, the identity of the requester, and the reason for the activity. 1.2.3 Secure Storage The physical documents and records should be stored in lockable cabinets to prevent unauthorised access or tampering. 1.2.4 Access Control The physical documents and records should be accessible only to authorised personnel, and the Service Provider should have policies and procedures in place to ensure that access is controlled and monitored. 1.2.5 Fire Suppression …

OCID: ocds-9t57fa-169111

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