Prebid Response

Prebid Response

Page 1 of 226 PRE-BID RESPONSES RFP Reference No. OCAC-IFITP-PROP-0003-2026-26023 RFP for Selection of System Integrator for Implementation, Operation & Maintenance of AI Based Solutions for delivery of various G2C Services of Government. SL RFP Document Reference(s) (Section & Page Number (s) Type Of Query Content of RFP requiring Clarification(s) Point of Clarification Clause Amendment or modification or clarification 1 Factsheet: Page No 7 General 6 months development & implementation 3 years of operation and maintenance (Including Above 6 Months) 1. Timeline Extension: AI models require time for learning and stabilization. Request to extend development from 6 months (120 days) to 9 months. 2. Phased Go-Live: Can the website search (C2) and enterprise agents (C3) have staggered go-live dates? 1. As per RFP / No Change. The 6-month timeline stands. 2. Clarification: Phased/staggered rollout approaches are allowed, subject to approval by OCAC during project planning. Page 2 of 226 2 Pre Qualification Criteria: Point 2 : Certifications : Page No 21 of 49 PQ The Bidder (Any member in case of consortium) should have the following valid Certifications : ISO 9001 ISO 27001 ISO 42001 The certificate should be valid as on date of submission of bid . In case of Consortium , either party can submit the certificate 1. Exemption / Extension for ISO 42001: Bidders highlighted that ISO 42001 (published Dec 2023) is a nascent standard with limited global adoption. Requests were made to: • Make it optional or applicable only for technical scoring. • Accept a formal undertaking to obtain it within 6-12 months post-award. 2. Alternative Frameworks: Requests to accept equivalent frameworks in lieu of ISO 42001, such as ISO/IEC 23894, ISO 20000-1, or CMMi Level 3/5. 3. Applicability (CSP vs. Bidder): Request to clarify if the ISO 42001 certification from the Cloud Service Provider (CSP) fulfills this condition. Please refer corrigendum Page 3 of 226 3 Pre Qualification: Criteria 7: Project hosting & management of apoplication including data migration & Maintaninece and support (Page No 22 of 49) PQ The bidder must have successfully completed a project on hosting and management of application /Enhancement/ Data Migration and maintenance and support in State Data Centre. for value not less than 10 crores in last 10 Financial Years for any Central Government/ State Government/ PSU / Large Public Listed Companies • 1 (One) project of not less than value of ₹10 Crore. OR • 2 (Two) projects of similar nature not less than the value of ₹ 8 crore each. OR • 3 (Three) projects of similar nature not less than the value of ₹5 Crore each Project citation supported with Work order along with Client Certificate/ Ongoing / Partial Certificate OR Work order along with certificate from CA/ Statutory Auditor certifying value of project etc. 1. Inclusion of Cloud Environments: Multiple requests to amend "State Data Centre" to include MeitY-Empaneled Cloud, Public Cloud, or Private Cloud. Justification: Modern AI projects are cloud-first, and the RFP's own solution architecture mandates MeitY cloud, making the strict State Data Centre requirement contradictory and restrictive. 2. Value & Client Revision: Requests to reduce the required financial values and include Private Sector clients. 3. Ongoing Projects & MSME Relaxation: Requests to consider under-implementation projects and relax criteria for startups. See Revised Corrigendum Clause. Page 4 of 226 4 Pre Qualification : Point 12 Local office in Odisha , Page No : 23 of 49 PQ The bidder should have at least one office in any district of Odisha. Billing/ Invoice should be made from any of these offices located in Odisha only. 1. The bidder shall have GST number allotted in Odisha and billing shall be from Odisha office only. 2. If the bidder does not have office in Odisha, the bidder shall submit the undertaking stating that the office will open within 30 Days from the date of signing of contract/ Purchase Order, beyond that 5% penalty shall be deducted on invoice value. 3. Self-declaration with competitive executive duly authorized by apex body of the organization should be submitted to this effect 1. Exemption & Timeline: Request to omit the mandatory local office/state GST requirement to allow pan-India participation and reduce costs. Alternatively, request confirmation that submitting an undertaking to open the office/obtain GST within 30 days of the contract award is acceptable. 2. Consortium Applicability: In the case of a consortium, if the Consortium Partner already has an office and a registered GST number in Odisha, does it fulfill this criterion? 1. Accepted / Refer RFP: Opening the office post-award is permitted. As explicitly stated in the RFP, bidders can submit an undertaking to set up the office within 30 days of winning the contract. (For GST specific updates, See Revised Corrigendum Clause). 2. Not Acceptable for Partner: The Lead Bidder must have the office in Odisha, and invoices must be generated using the GST Number of the Lead Bidder.

Issued by Odisha Computer Application Centre (OCAC).