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Accepting bidstenderUnited States

Patient Flow and Queue Management System - Crownpoint Healthcare Facility

Issued by HEALTH AND HUMAN SERVICES, DEPARTMENT OF · INDIAN HEALTH SERVICE · NAVAJO AREA INDIAN HEALTH SVC · via SAM.gov — US federal contract opportunities

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Published
3 Sept 2026
Closes
8 Sept 2026, 16:00 UTC
Reference
75H7126Q00216
Location
NM, United States
Sector
IT & Telecom

Details

HEALTH AND HUMAN SERVICES, DEPARTMENT OF · INDIAN HEALTH SERVICE · NAVAJO AREA INDIAN HEALTH SVC is soliciting Patient Flow and Queue Management System - Crownpoint Healthcare Facility. Solicitation number 75H7126Q00216. Classified under NAICS 541519 — Other Computer Related Services. Product/service code DA01 — IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR). Place of performance: NM, USA. Responses are due by 08 September 2026 16:00 UTC. Posted on SAM.gov, the US federal contract opportunities system; registration is required to bid.

The Indian Health Service (IHS), Navajo Area, Crownpoint Healthcare Facility, has a requirement for a commercially available Patient Flow and Queue Management System, ACF Technologies Q-Flow Brand Name or Equal, for the Crownpoint Healthcare Facility Pharmacy Department. The requirement includes software and licensing, hardware, implementation, installation, system and workflow configuration, testing, training, warranty, maintenance, and technical support necessary to provide a fully operational patient flow and queue management solution. The system will support patient check-in, virtual queuing, appointment management, queue monitoring, patient notifications, digital signage, reporting, administrative dashboards, audit logging, role-based access, and related patient flow management functions. The proposed solution shall operate as a standalone application within the Crownpoint Healthcare Facility network and shall comply with the operational, performance, cybersecurity, and other requirements identified in the solicitation and Statement of Work (SOW). The anticipated period of performance consists of a 12-month base period and four (4) one-year option periods. This acquisition is anticipated to be issued as a Total Small Business Set-Aside under NAICS 541519 – Other Computer Related Services. Quoters proposing an equal product shall demonstrate that the proposed solution meets the salient characteristics identified in the solicitation. Interested parties shall review the complete solicitation and all attachments for the Government's requirements, quotation submission instructions, and evaluation criteria. This notice constitutes the solicitation. Quotations shall be submitted in accordance with the instructions contained in the attached RFQ.

Context for bidders

We hold 3 notices from HEALTH AND HUMAN SERVICES, DEPARTMENT OF · INDIAN HEALTH SERVICE · NAVAJO AREA INDIAN HEALTH SVC, going back to September 2026 — 3 of them still open. They buy mostly in Healthcare & Pharma and IT & Telecom. There are 24 open IT & Telecom tenders in United States. This one closes in 5 days.

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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