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Vendor of Record for Servicenow Solutions Implementation and Support Services

Issued by Peel Region · via bids&tenders — Canadian municipal & public-sector bid opportunities

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Published
11 Sept 2026
Closes
6 Oct 2026, 16:00 UTC
Reference
2026-552V
Location
Ontario, Canada
Sector
Financial & Professional Services
Type
services

Details

The Agency is seeking to establish a Vendor of Record (VOR) arrangement with Vendor(s) who are Certified ServiceNow Partners that possess demonstrated expertise in providing implementation, advisory, integration, optimization, managed services, and ongoing professional support services for the ServiceNow platform. Term of VOR Arrangement The successful Vendors of the VOR Arrangement will be awarded a Contract for one 12-month period (the “Contract Term”) commencing December 1, 2026. The Agency reserves the right, in its sole and absolute discretion, to extend this Contract for two optional 12-month period (the “Extension Term(s)”). This procurement is issued in accordance with the terms of the Comprehensive Economic and Trade Agreement (CETA), Canadian Free Trade Agreement (CFTA), and other applicable trade agreements.

Buyer: Peel Region

Bid number: 2026-552V

Bid classification: Services

Bid type: VOR

Question deadline: Wed Sep 30, 2026 12:00:00 PM (EDT)

Submission type: Online Submissions Only

Public opening: No

Categories: Information Technology; Services; Computer Software; Servers/Racks/Data Centre/Storage; GPS Products; Consulting Services - Professional Services; Information Technology

Bid documents and submissions are handled on the buyer's bids&tenders site; downloading documents requires a free vendor account and may carry a platform fee.

Context for bidders

We hold 42 notices from Peel Region, going back to January 2026 — 42 of them still open. They buy mostly in Construction & Infrastructure, Water & Environment and Real Estate & Facilities. There are 165 open Financial & Professional Services tenders in Canada. This one closes in 7 days.

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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