Provision of Customer Service Training Services for Staff
Issued by RUIRU-JUJA WATER & SEWERAGE COMPANY LTD · via Kenya — e-GP (egpkenya.go.ke)
- Published
- 26 Oct 2026
- Closes
- 28 Oct 2026, 08:00 UTC
- Bid opening
- 28 Oct 2026, 08:05 UTC
- Reference
- RUJWASCO/1874/RFQ/0019/2026-27
- Location
- Kenya
- Sector
- Education & Training
- Type
- consultancy
At a glance
RUIRU-JUJA WATER & SEWERAGE COMPANY LTD in Kenya has published a request for quotations in education & training: “Provision of Customer Service Training Services for Staff”. Submissions close tomorrow, 28 October 2026. Quote reference RUJWASCO/1874/RFQ/0019/2026-27 in any correspondence with the buyer. FreeTender has recorded 6 notices from this buyer since 2026, 4 of them currently open. There are 165 open education & training notices in Kenya on FreeTender. Bids are submitted to the buyer through Kenya — e-GP (egpkenya.go.ke), not through FreeTender.
Details
PROVISION OF CUSTOMER SERVICE TRAINING SERVICES FOR STAFF
Tender number: RUJWASCO/1874/RFQ/0019/2026-27
Procuring entity: RUIRU-JUJA WATER & SEWERAGE COMPANY LTD
Procurement category: Consultancy Services
Procurement method: Request for Quotation
Bidding access: Limited (invited / registered suppliers)
Source of funds: GoK
Technical evaluation: Scoring Basis
Evaluation basis: Grand total wise
Bid validity: 91 days
Clarifications until: 27 Oct 2026 05:00 (Nairobi time)
Published: 26 Oct 2026 14:00 (Nairobi time)
Closing: 28 Oct 2026 11:00 (Nairobi time)
Bid opening: 28 Oct 2026 11:05 (Nairobi time)
Eligibility documents required
- SELF - DECLARATION FORM - SD 1&2 - CERTIFICATE OF INCORPORATION/BUSINESS REGISTRATION - KRA PIN AND A VALID TAX COMPLIANCE CERTIFICATE - VALID BUSINESS PERMITS - DULY FILLED SELF-DECLARATION FORM - COPY OF CR12 /CR 13/ CONFIRMING BENEFICIAL OWNERSHIP OR ID IF IT’S A SOLE PROPRIETORSHIP
Schedule of requirements (UNSPSC code, item, unit, quantity)
1 86132201 TRAINING WORKSHOP SERVICES TRAINING WORKSHOP SERVICE EACH 1
Tender documents are free to download from the e-GP Tenders page (egpkenya.go.ke/tender) without an account; search by tender number. Bids are submitted electronically on e-GP.
Context for bidders
We hold 6 notices from RUIRU-JUJA WATER & SEWERAGE COMPANY LTD, going back to September 2026 — 4 of them still open. They buy mostly in Construction & Infrastructure, Agriculture & Food and Chemicals & Materials. There are 165 open Education & Training tenders in Kenya. This one closes in 1 day.
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Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this education & training opportunity. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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