Provision of CRM Solution support and maintenance services for Salesforce application
Issued by UN Secretariat · via UNGM — UN Global Marketplace
- Published
- 26 Aug 2026
- Closes
- 9 Sept 2026
- Reference
- EOIUNOCHA24654
- Location
- Switzerland
- Sector
- Social Development & Inclusion
Details
The United Nations Office for the Coordination of Humanitarian Affairs (UNOCHA) at Geneva is looking for a competent and experienced vendor to establish a contract for the provision of technical support, maintenance and enhancement of Salesforce Customer Relationship Management (CRM) Solution.
The duration of the contract is expected to be for a period of 1 year with possibility of extension for four (4) additional periods of one year each (1+1+1+1+1).
The service shall commence in November 2026.
Vendors are requested to express their interest by sending their Expression of Interest (EOI) response form by the closing date set forth in this REOI.
Specific Requirements/Information The potential vendor should have recognized expertise in Salesforce, including certification as a Salesforce Non-profit cloud consultant certification.
===========================INFORMATION===========================
UN OCHA is committed to achieving diversity and inclusion in terms of gender, nationality, disability and culture amongst our prospective suppliers.
Disability-inclusive and women-owned/controlled businesses may use the UNGM functionality to indicate their status in UN vendor database and are equally encouraged to express their interest.
All responses will be treated with the strictest confidence.
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Context for bidders
UN Secretariat has 48 open notices on FreeTender. There are 2 open Social Development & Inclusion tenders in Switzerland. This one closes in 13 days.
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Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this social development & inclusion opportunity. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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