EoI - For Empanelment/Onboarding of an IT Firm for Website Backend Management and MIS Development & Maintenance

EXPRESSION OF INTEREST (EoI)For Empanelment/Onboarding of an IT Firm for Website Backend Management and MIS Development & Maintenance

Sasakawa-India Leprosy Foundation (S-ILF)

Website: https://silf.in/

Last Date of Submission: 15th October,2026, 5:00 PM IST]

1. About S-ILF

Sasakawa-India Leprosy Foundation (S-ILF) is a non-profit organisation working for the mainstreaming of persons affected by Leprosy and their families through equal, social, cultural opportunities. Its programmes align with six SDGs: No Poverty, Good Health & Well-Being, Quality Education, Gender Equality, Decent Work & Economic Growth, and Reduced Inequalities.

2. Purpose of the EoI

S-ILF invites proposals from experienced and reputed IT firms to manage the backend of its website and to design, host and maintain a Management Information System (MIS) for programme monitoring and reporting.

3. Scope of Work

A. Website backend management ( https: //silf.in/ )

CMS administration, updates, plugin/theme management and bug fixes

Hosting, domain, SSL and server management; regular backups and disaster recovery

Security monitoring, malware scans, vulnerability patching and uptime monitoring

Performance, speed and SEO optimisation; mobile responsiveness

Integration with donation/payment gateway, forms, newsletter and social media handles

Analytics set-up and periodic reports

Content uploads and minor design changes on request

Accessibility (WCAG) and data-privacy compliance (including DPDP Act, 2023)

B. MIS development and maintenance

Requirement study with programme teams (Livelihood, Education & Skills, Humanitarian Aid, Children Development Program)

Centralised database of beneficiaries, projects, partners, donors and CSR funds

Role-based access, data-entry modules and field/mobile data collection

Dashboards and automated reports (donor, CSR, SDG-wise, geography-wise, financial utilisation)

Data import/migration from existing Excel/legacy records

Data security, audit trails, backup and encryption

User training, documentation and handover

C. Support and maintenance

Annual maintenance contract (AMC) with defined SLA (response and resolution timelines)

Helpdesk support via email/phone during working hours

Post-deployment enhancements as required

4. Eligibility Criteria

Registered entity (Company/LLP/Partnership/Proprietorship) with at least [3–5] years of operation

Experience on at least [2–3] similar website and MIS projects, preferably for NGOs, CSR or development-sector organisations

Valid PAN, GST registration and statutory compliance

Not blacklisted by any government or private organisation (self-declaration)

Technical team with relevant expertise (developers, database and security specialists)

5. Documents to be Submitted

Cover letter on company letterhead

Company profile, registration certificate, PAN and GST

Audited financial statements/CA certificate for the last 3 years

Details of similar projects with client names, scope, value and contact references

Proposed approach, technology stack and project timeline

Team profile and key personnel CVs

Sample work, portfolio or demo links

Self-declaration of non-blacklisting

Indicative cost estimate (optional at EoI stage)

6. Evaluation and Selection

Submissions will be screened against the eligibility criteria. Shortlisted firms may be asked to make a presentation or demo and will then be invited to submit a detailed technical and financial proposal. Evaluation will consider relevant experience, technical capability, approach, references and cost. [Add weightage if applicable.]

7. Submission Details

Send proposals by email to [contact details removed] with the subject line "EoI for IT Firm – Website Backend & MIS" by 15th October, 2026.

8. General Terms

Submitting an EoI does not guarantee selection or award of work.

S-ILF reserves the right to accept or reject any or all submissions, or cancel the process, without assigning any reason.

All data and intellectual property created for S-ILF will remain its property, and selected firms must sign a confidentiality/NDA.

Any canvassing or influence will lead to disqualification.