EoI - For Empanelment/Onboarding of an IT Firm for Website Backend Management and MIS Development & Maintenance

EXPRESSION OF INTEREST (EoI) For Empanelment/Onboarding of an IT Firm for Website Backend Management and MIS Development & Maintenance Sasakawa-India Leprosy Foundation (S-ILF)

Website: https://silf.in/

Last Date of Submission: 15th October,2026, 5:00 PM IST]

1. About S-ILF

Sasakawa-India Leprosy Foundation (S-ILF) is a non-profit organisation working for the mainstreaming of persons affected by Leprosy and their families through equal, social, cultural opportunities. Its programmes align with six SDGs: No Poverty, Good Health & Well-Being, Quality Education, Gender Equality, Decent Work & Economic Growth, and Reduced Inequalities.

2. Purpose of the EoI

S-ILF invites proposals from experienced and reputed IT firms to manage the backend of its website and to design, host and maintain a Management Information System (MIS) for programme monitoring and reporting.

3. Scope of Work

A. Website backend management (https: //silf.in/)

• CMS administration, updates, plugin/theme management and bug fixes
• Hosting, domain, SSL and server management; regular backups and disaster recovery
• Security monitoring, malware scans, vulnerability patching and uptime monitoring
• Performance, speed and SEO optimisation; mobile responsiveness
• Integration with donation/payment gateway, forms, newsletter and social media handles
• Analytics set-up and periodic reports
• Content uploads and minor design changes on request
• Accessibility (WCAG) and data-privacy compliance (including DPDP Act, 2023)

B. MIS development and maintenance

• Requirement study with programme teams (Livelihood, Education & Skills, Humanitarian Aid, Children Development Program)
• Centralised database of beneficiaries, projects, partners, donors and CSR funds
• Role-based access, data-entry modules and field/mobile data collection
• Dashboards and automated reports (donor, CSR, SDG-wise, geography-wise, financial utilisation)
• Data import/migration from existing Excel/legacy records
• Data security, audit trails, backup and encryption
• User training, documentation and handover

C. Support and maintenance

• Annual maintenance contract (AMC) with defined SLA (response and resolution timelines)
• Helpdesk support via email/phone during working hours
• Post-deployment enhancements as required

4. Eligibility Criteria

• Registered entity (Company/LLP/Partnership/Proprietorship) with at least [3–5] years of operation
• Experience on at least [2–3] similar website and MIS projects, preferably for NGOs, CSR or development-sector organisations
• Valid PAN, GST registration and statutory compliance
• Not blacklisted by any government or private organisation (self-declaration)
• Technical team with relevant expertise (developers, database and security specialists)

5. Documents to be Submitted

• Cover letter on company letterhead
• Company profile, registration certificate, PAN and GST
• Audited financial statements/CA certificate for the last 3 years
• Details of similar projects with client names, scope, value and contact references
• Proposed approach, technology stack and project timeline
• Team profile and key personnel CVs
• Sample work, portfolio or demo links
• Self-declaration of non-blacklisting
• Indicative cost estimate (optional at EoI stage)

6. Evaluation and Selection

Submissions will be screened against the eligibility criteria. Shortlisted firms may be asked to make a presentation or demo and will then be invited to submit a detailed technical and financial proposal. Evaluation will consider relevant experience, technical capability, approach, references and cost. [Add weightage if applicable.]

7. Submission Details

Send proposals by email to [contact details removed] with the subject line "EoI for IT Firm – Website Backend & MIS" by 15th October, 2026.

8. General Terms

• Submitting an EoI does not guarantee selection or award of work.
• S-ILF reserves the right to accept or reject any or all submissions, or cancel the process, without assigning any reason.
• All data and intellectual property created for S-ILF will remain its property, and selected firms must sign a confidentiality/NDA.
• Any canvassing or influence will lead to disqualification.

Job Email ID: ssachan(at)silf.in

Organisation: Sasakawa India Leprosy Foundation (S-ILF)

Listed on the SAMS-STC social-sector RFP board.