Contratação de Serviços de Operação e Gestão de Contact Center Emergencial para o Copom do CPI-1
Contracting Operation and Management Services Contact Center Emergency for the CPI-1 CoponEnglish, machine translated
Issued by SAO PAULO SECRETARIA DA SEGURANCA PUBLICA · ESP-COMANDO POLIC.INT.-1 SJCAMPOS · via PNCP — Brazil national public procurement portal
- Published
- 13 Nov 2026
- Closes
- 1 Dec 2026, 12:30 UTC
- Reference
- 46377800000127-1-004994/2026
- Location
- São José dos Campos, SP, Brazil
- Sector
- Financial & Professional Services
At a glance
SAO PAULO SECRETARIA DA SEGURANCA PUBLICA · ESP-COMANDO POLIC.INT.-1 SJCAMPOS in Brazil has published a tender in financial & professional services: “Contratação de Serviços de Operação e Gestão de Contact Center Emergencial para o Copom do CPI-1”. Submissions close on 1 December 2026, 17 days from today. Quote reference 46377800000127-1-004994/2026 in any correspondence with the buyer. FreeTender has recorded 2 notices from this buyer since 2026, 1 of them currently open. There are 1,091 open financial & professional services notices in Brazil on FreeTender. Bids are submitted to the buyer through PNCP — Brazil national public procurement portal, not through FreeTender.
English summary
Machine translated from Portuguese by FreeTender. The original notice below is the binding text.
SAO PAUL SECRETARY OF PUBLIC SECRETARY · ESP-COMANDO POLIC.INT.-1 SJCAMPOS is tending: Contracting Operation and Management Services of Emergency Contact Center for the Copom of the CPI-1 PNCP reference 46377800000127-1-004994/2026. Procurement modality: Nail - Electronic. Place of performance: São José dos Campos, SP, Brazil. Legal bases: Law 14.133/2021, Art. 28, I. Proposals close on 01 December 2026 12:30 UTC. Published on PNCP, Brazil's national public search portal. Notice text is in Portuguese.
Details
SAO PAULO SECRETARIA DA SEGURANCA PUBLICA · ESP-COMANDO POLIC.INT.-1 SJCAMPOS is tendering: Contratação de Serviços de Operação e Gestão de Contact Center Emergencial para o Copom do CPI-1 PNCP reference 46377800000127-1-004994/2026. Procurement modality: Pregão - Eletrônico. Place of performance: São José dos Campos, SP, Brazil. Legal basis: Lei 14.133/2021, Art. 28, I. Proposals close on 01 December 2026 12:30 UTC. Published on PNCP, Brazil's national public procurement portal. Notice text is in Portuguese.
Objeto: Contratação de Serviços de Operação e Gestão de Contact Center Emergencial para o Copom do CPI-1
Informação complementar: Contratação de serviços prestados por empresa especializada na prestação de serviços contínuos de operação e gestão de Contact Center Emergencial ativo e receptivo para o Centro de Operações da Polícia Militar (COPOM) do CPI-1
Context for bidders
We hold 2 notices from SAO PAULO SECRETARIA DA SEGURANCA PUBLICA · ESP-COMANDO POLIC.INT.-1 SJCAMPOS, going back to September 2026 — 1 of them still open. They buy mostly in Construction & Infrastructure and Financial & Professional Services. There are 1,091 open Financial & Professional Services tenders in Brazil. This one closes in 17 days.
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Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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