Reply to pre-bid queries

Reply to pre-bid queries

1 FNational Institute of Urban Affairs 1 Floor, Core 4B India Habitat Centre Lodhi Road, New Delhi –110003 Dated: 05 June 2026 RFP for Development of Learning Modules and Infotainment Videos under CITIIS 2.0 Program Reply to Pre-Bid Queries S. No. EOI Reference Pre-Bid Query Remarks A Consultant – A 1 20 / Section III Eligibility criteria Point III The eligibility criteria require bidders to be DAVP - empanelled agencies. Considering the scope of work primarily involves e -learning content development, instructional design, multimedia production, and learning solutions, we request that NIUA consider allowing participation by agencies with relevant experience, financial stability, and demonstrated capability in learning content development, even if they are not DAVP empanelled. Could NIUA consider relaxing this requirement or treating DAVP empanelment as a desirable rather than mandatory criterion? This would enable participation from specialized learning and content development organizations such as GP Strategies that have significant experience, proven delivery capability, strong financial standing, and dedicated teams to successfully execute the requirements of this RFP, thereby increasing Please refer Corrigendum – I. The requirement has been changed to desirable. The Agency be empaneled with DAV/CBC will be given additional score in the Technical Evaluation. 2 competition and bringing additional expertise to the project. 2 Pg. 20-22 / Section III Evaluation Criteria Can NIUA share sample/reference modules or videos that represent the expected quality benchmark? Helps align the proposed solution with client expectations. The videos produced under CITIIS 1.0 Program are available at the link below: https://citiis.niua.in/videos 3 Pg. 22 / Section III Criterion 5 What is the expected format, duration, and evaluation criteria for the technical presentation? Additionally, the RFP mentions the submission/presentation of two sample videos. Kindly provide further details regarding the expected scope, duration, themes/to pics, and evaluation parameters for these sample videos. This clarification will help bidders prepare the presentation and sample submissions in line with NIUA's expectations and evaluation requirements. Sample videos of duration upto 5 minutes may be showcased during presentation. The presentation by the bidder should be focussed on the credentials presented in the Technical Proposal for this RFP in line with the requirements. 4 Pg. 45 / Section VII – TOR 4(i)(a) Can NIUA provide access to the existing LCCM modules for review? Helps assess module complexity and estimate effort accurately The access to existing LCCM modules will be provided to the selected Agency. The sample modules can be seen at NULP website at the given link: https://devnulp.niua.org/webapp/join- course?do_113717314715435008191 5 Pg. 45 / Section VII – TOR 4(i)(a) What authoring tools and technologies were used for developing the existing modules (Storyline, Rise, Captivate, HTML5, etc.)? Determines editability, compatibility, and redevelopment effort. LCCM videos are in mp4 format. There are some slides in each module which requires additional text/ change in e-mail IDs/ text edits in line with program requirements or updation in policies. 3 6 Pg. 45 / Section VII – TOR 4(i)(a) Can editable source files and associated assets (graphics, audio, animation, subtitles, project files) be shared? Availability of source files directly impacts effort, timelines, and commercials. The editable source files will be provided to the selected Agency. 7 Pg. 45 / Section VII – TOR 4(i)(a) Can NIUA provide a module-wise change log identifying required edits for each existing module? Required to accurately estimate effort and resources. The module-wise change details will be provided to the selected Agency, approximately 250 frames are required to be updated. 8 Pg. 45 / Section VII – TOR 4(i)(a) Are content updates involved in addition to animation and branding updates? Impacts instructional design, QA, and development effort. There are some slides in each module which requires additional text/ change in e-mail IDs/ text edits in line with program requirements or updation in policies. 9 Pg. 45 / Section VII – TOR 4(i)(a) Will existing voice -overs require revision or re - recording? Impacts recording effort, schedule, and cost. Voice over editing or re-recording is not required. 10 Pg. 45 / Section VII – TOR 4(i)(a) Are subtitles already available for all existing modules and will they require updates? Helps estimate accessibility and localization effort. There are some slides in each module which requires additional text/ change in e-mail IDs/ text edits in line with program requirements or updation in policies. 11 Pg. 45 / Section VII – TOR 4(i)(b) Will NIUA provide finalized content, reference materials, and SME support for FSM/SWM redevelopment? NIUA will provide the necessary support for the redevelopment of modules and videos. 4 Clarifies content ownership and development responsibilities. 12 Pg. 45 / Section VII – TOR 4(i)(b) Are assessments, knowledge checks, and learner interactions expected in the redeveloped modules? Impacts instructional design and development effort. Yes, assessments, knowledge checks, and learner interactions expected in the redeveloped modules. 13 Pg. 45 & Pg. 48 / Section VII – TOR 4(i)(a) & Deliverables (i) Clause 4(i)(a) refers to 14 existing modules requiring edits, whereas Final Deliverables refer to 13 edited modules. Kindly confirm the correct number of modules. Critical scope clarification affecting effort estimation, schedule, and commercials. Please refer corrigendum – I. 14 Pg. 45 & Pg. 48 / Section VII – TOR 4(i)(b) & Deliverables (ii) Clause 4(i)(b) refers to redevelopment of 1 module, whereas Final Deliverables mention 2 modules (FSM & SWM). Kindly confirm the exact redevelopment scope. Critical scope clarification affecting effort estimation, schedule, and commercials. Please r

Issued by National Institute of Urban Affairs (NIUA).