FreeTender
Accepting bidsrfqKenya

Provision of Digital Receptionist Services

Issued by Public Benefit Organizations Regulatory Authority · via Kenya — e-GP (egpkenya.go.ke)

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Published
19 Oct 2026
Closes
27 Oct 2026, 09:00 UTC
Bid opening
27 Oct 2026, 09:10 UTC
Reference
NGOCB/910/RFQ/0014/2026-27
Location
Kenya
Sector
IT & Telecom
Type
services

At a glance

Public Benefit Organizations Regulatory Authority in Kenya has published a request for quotations in it & telecom: “Provision of Digital Receptionist Services”. Submissions close on 27 October 2026, 7 days from today. Quote reference NGOCB/910/RFQ/0014/2026-27 in any correspondence with the buyer. FreeTender has recorded 10 notices from this buyer since 2026, 2 of them currently open. There are 106 open it & telecom notices in Kenya on FreeTender. Bids are submitted to the buyer through Kenya — e-GP (egpkenya.go.ke), not through FreeTender.

Details

PROVISION OF DIGITAL RECEPTIONIST SERVICES

AUTOMATED ATTENDANT SYSTEM

Tender number: NGOCB/910/RFQ/0014/2026-27

Procuring entity: Public Benefit Organizations Regulatory Authority

Procurement category: Non Consultancy Services

Procurement method: Request for Quotation

Bidding access: Limited (invited / registered suppliers)

Source of funds: GoK

Technical evaluation: Scoring Basis

Evaluation basis: Grand total wise

Bid validity: 49 days

Clarifications until: 21 Oct 2026 15:00 (Nairobi time)

Published: 19 Oct 2026 16:30 (Nairobi time)

Closing: 27 Oct 2026 12:00 (Nairobi time)

Bid opening: 27 Oct 2026 12:10 (Nairobi time)

Eligibility documents required

- SELF - DECLARATION FORM - SD 1&2 - CERTIFICATE OF REGISTRATION /INCORPORATION - VALID TAX COMPLIANCE CERTIFICATE - VALID COMPLIANT CONTENT SERVICE PROVIDER FROM COMMUNICATIONS AUTHORITY OR VALID NETWORK TELECOMMUNICATIONS CAT ONE FROM ICT AUTHORITY

Schedule of requirements (UNSPSC code, item, unit, quantity)

1 43221501 AUTOMATED ATTENDANT SYSTEMS PROVISION OF DIGITAL RECEPTIONIST SERVICES EACH 1

Tender documents are free to download from the e-GP Tenders page (egpkenya.go.ke/tender) without an account; search by tender number. Bids are submitted electronically on e-GP.

Context for bidders

We hold 10 notices from Public Benefit Organizations Regulatory Authority, going back to September 2026 — 2 of them still open. They buy mostly in Media, Printing & Advertising, IT & Telecom and Sports, Recreation & Events. There are 106 open IT & Telecom tenders in Kenya. This one closes in 7 days.

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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