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Accepting bidsitbNetherlands

Netherlands – Customer survey services – Intern klantonderzoek

Issued by UWV · via TED — Tenders Electronic Daily (EU)

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Published
9 Nov 2026
Closes
24 Dec 2026, 23:59 UTC
Value
EUR 400,000
Reference
777490-2026
Location
Netherlands
Sector
Financial & Professional Services
Type
services

At a glance

UWV in Netherlands has published an invitation to bid in financial & professional services: “Netherlands – Customer survey services – Intern klantonderzoek”. Submissions close on 24 December 2026, 43 days from today. The stated value is EUR 400,000. Quote reference 777490-2026 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 10 notices from this buyer since 2021, 8 of them currently open. There are 523 open financial & professional services notices in Netherlands on FreeTender. Bids are submitted to the buyer through TED — Tenders Electronic Daily (EU), not through FreeTender.

Key requirements

Taken from the notice by FreeTender. The tender document on the official portal is binding — check it, and any corrigendum, before you bid.

To bid on EU public procurement

Most EU buyers ask for the European Single Procurement Document (ESPD) as a self-declaration with the bid. Submission is on the e-procurement platform named in the notice.

Details

Alle klantonderzoeken binnen deze Aanbesteding hebben als doel de medewerkers en inschrijvers (op aanbestedingen) een stem te geven en zo de dienstverlening klantgerichter, efficiënter en toekomstbestendiger te maken. Met behulp van klantonderzoek kan de dienstverlening zich verder ontwikkelen, verbeteren en/of evalueren waarbij eventuele knelpunten worden gesignaleerd met als doel niet alleen een tevreden medewerker, maar ook een tevreden opdrachtgever en een zo efficiënt mogelijke dienstverlening. Wij maken onderscheid tussen de geraamde opdrachtwaarde en de maximale waarde van de Raamovereenkomst. De geraamde opdrachtwaarde is gebaseerd op de huidige behoefte en de verwachte afname gedurende de looptijd van de Raamovereenkomst. Omdat de feitelijke behoefte gedurende de looptijd kan afwijken van deze verwachting, bijvoorbeeld als gevolg van aanvullende onderzoeksbehoeften of een hogere onderzoeksfrequentie, kan de daadwerkelijke afname hoger uitvallen dan geraamd. Om die reden stellen wij de maximale waarde van de Raamovereenkomst vast op € 500.000,- exclusief btw. De opdrachtnemer kan geen rechten ontlenen aan de geraamde waarde of aan het bereiken van de maximale waarde.

Lots Lot 1 — Intern klantonderzoek (estimated 400000.0)

Buyer: UWV

Buyer country: NLD

Procedure: open

CPV code: 79342310

Full notice, tender documents and how to bid are on the official TED page (link above).

Context for bidders

We hold 10 notices from UWV, going back to September 2021 — 8 of them still open. They buy mostly in Financial & Professional Services, Healthcare & Pharma and Construction & Infrastructure. There are 523 open Financial & Professional Services tenders in Netherlands. This one closes in 43 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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FreeTender mirrors this notice for reference. Verify the details and bid on the official portal.

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