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Accepting bidstenderNetherlands

Intern klantonderzoek

Internal customer surveyEnglish, machine translated

Issued by UWV · via TenderNed — Netherlands

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Published
8 Nov 2026
Closes
24 Dec 2026, 08:00 UTC
Value
EUR 400,000
Reference
YM.2026.1232
Location
Netherlands
Sector
Financial & Professional Services
Type
services

At a glance

UWV in Netherlands has published a tender in financial & professional services: “Intern klantonderzoek”. Submissions close on 24 December 2026, 46 days from today. The stated value is EUR 400,000. Quote reference YM.2026.1232 in any correspondence with the buyer. 24 documents are attached to this notice. FreeTender has recorded 9 notices from this buyer since 2021, 7 of them currently open. There are 557 open financial & professional services notices in Netherlands on FreeTender. Bids are submitted to the buyer through TenderNed — Netherlands, not through FreeTender.

English summary

Machine translated from Dutch by FreeTender. The original notice below is the binding text.

All customer surveys within these Procurements aim to give the employees and tenderers a voice (on tenders) in order to make the service more customer-oriented, efficient and future-proof. With the help of customer research, the service can develop, improve and/or evaluate any bottlenecks that may be identified with the aim not only of a satisfied employee, but also of a satisfied client and the most efficient service.

Details

Alle klantonderzoeken binnen deze Aanbesteding hebben als doel de medewerkers en inschrijvers (op aanbestedingen) een stem te geven en zo de dienstverlening klantgerichter, efficiënter en toekomstbestendiger te maken. Met behulp van klantonderzoek kan de dienstverlening zich verder ontwikkelen, verbeteren en/of evalueren waarbij eventuele knelpunten worden gesignaleerd met als doel niet alleen een tevreden medewerker, maar ook een tevreden opdrachtgever en een zo efficiënt mogelijke dienstverlening.

Contracting authority: UWV

Type of contract: Diensten

Procedure: Openbaar

National or European: Europees

Legal framework: Aanbestedingswet 2012

Notice form: Aankondiging van een opdracht - algemene richtlijn, standaardregeling

CPV codes: 79342310-9 Diensten voor klantenonderzoek; 73110000-6 Uitvoeren van onderzoek; 79342311-6 Onderzoek naar tevredenheid bij klanten; 79720000-7 Onderzoeksdiensten

Estimated value (excl. VAT): EUR 400,000

Place of performance (NUTS): NEDERLAND

Buyer reference: YM.2026.1232

TenderNed reference: TN621640

Electronic submission via: TenderNed

Tender documents and submission are on tenderned.nl.

Context for bidders

We hold 9 notices from UWV, going back to September 2021 — 7 of them still open. They buy mostly in Financial & Professional Services, Healthcare & Pharma and Construction & Infrastructure. There are 557 open Financial & Professional Services tenders in Netherlands. This one closes in 46 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

More Financial & Professional Services tenders

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FreeTender mirrors this notice for reference. Verify the details and bid on the official portal.

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