How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?
Issued by Scottish Government · via UK Find a Tender Service
- Published
- 8 Sept 2026
- Closes
- 20 Oct 2026, 11:00 UTC
- Value
- GBP 6,50,000
- Reference
- ocds-h6vhtk-06f496
- Location
- United Kingdom
- Sector
- IT & Telecom
- Type
- services
Details
The Scottish Government’s Directorate for Digital is seeking an innovative service management solution to support a growing portfolio of digital services, including ScotAccount, ScotPayments, mygov.scot, Cloud Platform Services, and more. As demand, complexity and user expectations increase, we require scalable, technology-enabled approaches that can grow as our services grow, while delivering value for money. A successful solution will help ensure resilient, secure and efficient service operations, reducing risks to service quality, productivity, revenue and public trust, while supporting the future development of Scotland’s digital public services.
Context for bidders
We hold 18 notices from Scottish Government, going back to February 2026 — 13 of them still open. They buy mostly in Financial & Professional Services, IT & Telecom and Energy & Power. There are 117 open IT & Telecom tenders in United Kingdom. This one closes in 42 days.
More from this buyer
- Civtech 12 - Challenge 12.2 - How can technology enable fast-growing digital public service providers to dynamically scale their service management capabilities as demand, complexity and customer expectations increase?· closes 20 Oct
- CivTech 12.5 - How can technology support multi agency processes for the protection of children in Scotland?· closes 20 Oct
- SPPD-Procurement and Project Delivery Training Services Framework
- DCEA Scotland Migration Service· closes 4 Nov
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