Establishment of a Frame Agreement for the Provision of office maintenance services, including the supply of spare parts and accessories, for UNHCR office…

Dear Sir/Madame,

You are kindly invited to participate in the UNHCR tender for Provision of office maintenance services, including the supply of spare parts and accessories, for UNHCR office premises in Libya.

Submissions Through the UNHCR CERP Supplier Portal ( Mandatory )

Time Schedule:

Deadline for clarifications

20 August 2026 – at 23: 59 Hrs Libya Time (UTC+2)

To be sent through the UNHCR CERP Supplier Portal.

Deadline for proposal submission

04 September 2026 – at 23: 59 Hrs Libya Time (UTC +2)

Submission should be through the UNHCR CERP Supplier Portal.

Proposals should only be sent via the method indicated in the cover letter and should not be addressed to the addresses in this email.

Proposals should be submitted via UNHCR’s Cloud ERP Supplier Portal. The Supplier Portal can be accessed via the following URL: https://www.unhcr.org/get-involved/work-us/become-supplier/how-become-supplier

Click: Supplier registration portal for new suppliers to doing business with UNHCR.

Click: Supplier portal log-in for suppliers previously registered with UNHCR

Please read Annex H carefully for registration and submission via UNHCR’s supplier portal.

The subject solicitation can be found on the supplier portal under “view active negotiation “by searching either of the following information:

Negotiation: 3426

Title: LBY - UNHCR ITB 3426 - Provision of office maintenance services, including the supply of spare parts and accessories, for UNHCR office premises in Libya.

During the search, pay attention to indicating (see below) if you have received the invitation via the portal or not. This email does not determine your invitation status, only if you receive a notification via the portal.

To assist you with the preparation of your offer, kindly look at the attched documents and read them carefully:

Annex A-1: Terms of Reference (ToR) – Lot 1

Annex A-2: Technical Specifications – Lot 2

Annex B-1: Technical Offer Form

Annex C-1: Financial Offer Form

Annex D: Vendor Registration Form

Annex E: UNHCR General Conditions of Contracts for the Provision of Goods – 2018

Annex F: UN Supplier Code of Conduct

Annex G: Confirmation on UNGM/UN/EU Vendor Sanctions

Annex H: Guidelines on UNHCR Supplier Portal

You may download the documents via the portal under the subject “Negotiation” by going to Actions > View.

During the process of offer preparation, request for clarifications can be sent to the buyer via the system through “Messages” window.

Please refer to the manner of submission detailed in the cover tender (paragraph 2.6).

If you experience issues accessing the Cloud ERP, please contact UNHCR Supply Unit on [contact details removed] , Subject: SUPPORT LBY-UNHCR ITB 3426

We strongly recommend submitting your offer in advance to avoid any potential technical issues that could prevent submission on the final day.