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Aquisição de solução de Contact Center (Call Center) em modelo SaaS

Issued by Unidade Local de Saúde de Braga, EPE · via BASE — Portugal public procurement announcements (base.gov.pt)

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Published
29 Oct 2026
Closes
8 Nov 2026, 23:59 UTC
Value
EUR 69,863.04
Reference
DR 26176/2026
Location
Portugal
Sector
Financial & Professional Services
Type
services

At a glance

Unidade Local de Saúde de Braga, EPE in Portugal has published a tender in financial & professional services: “Aquisição de solução de Contact Center (Call Center) em modelo SaaS”. Submissions close on 8 November 2026, 11 days from today. The stated value is EUR 69,863.04. Quote reference DR 26176/2026 in any correspondence with the buyer. 2 documents are attached to this notice. FreeTender has recorded 13 notices from this buyer since 2026, 9 of them currently open. There are 94 open financial & professional services notices in Portugal on FreeTender. Bids are submitted to the buyer through BASE — Portugal public procurement announcements (base.gov.pt), not through FreeTender.

Details

Object: Aquisição de solução de Contact Center (Call Center) em modelo SaaS

Contracting entity: Unidade Local de Saúde de Braga, EPE (NIPC 515545180)

Notice type: Anúncio de procedimento

Procedure: Concurso público

Contract type: Aquisição de serviços

CPV: 79512000-6, Centro de chamadas

Base price: EUR 69,863.04

Proposal deadline: 08-11-2026 (date as given by BASE; the exact hour is in the DR announcement)

Diário da República: announcement no. 26176/2026, DR no. 210, series 2

Procurement documents / submission platform: https://community.vortal.biz/Public/public-tender-documents/UXpNSzhaMy9sakpZcU9aV1M0ZlI0QzZCQkJPV1NNaStNeE5Sb1dZVHppOUk1RjcvNVFxenNXd1d0QjMyQXV2RmRXYmlyMGlHZ0dsNEUxZEN4OGh2R1E9PUZLZV8w

Proposals are submitted through the electronic procurement platform named in the announcement (registration required).

Context for bidders

We hold 13 notices from Unidade Local de Saúde de Braga, EPE, going back to September 2026 — 9 of them still open. They buy mostly in Healthcare & Pharma and Financial & Professional Services. There are 94 open Financial & Professional Services tenders in Portugal. This one closes in 11 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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