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Accepting bidstenderNetherlands

Vervanging zaaksysteem 2028

Replacement of business system 2028English, machine translated

Issued by Gemeente Zoetermeer · via TenderNed — Netherlands

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Published
6 Nov 2026
Closes
8 Dec 2026, 11:00 UTC
Reference
2026-149850
Location
Agglomeratie ’S-Gravenhage, Netherlands
Sector
IT & Telecom
Type
goods

At a glance

Gemeente Zoetermeer in Netherlands has published a tender in it & telecom: “Vervanging zaaksysteem 2028”. Submissions close on 8 December 2026, 31 days from today. Quote reference 2026-149850 in any correspondence with the buyer. 5 documents are attached to this notice. FreeTender has recorded 18 notices from this buyer since 2025, 6 of them currently open. There are 927 open it & telecom notices in Netherlands on FreeTender. Bids are submitted to the buyer through TenderNed — Netherlands, not through FreeTender.

English summary

Machine translated from Dutch by FreeTender. The original notice below is the binding text.

The assignment includes: Delivering and making available a SaaS Solution for business-oriented work. Implementation and arrangement of the Solution and support for the commissioning. Migration of cases, documents, metadata, authorisations and history so that they remain complete, reliable, accessible, findable and consultable. Integration with professional applications through an Enterprise Service Bus of the City. Support and train users and management organisation during implementation.

Details

De opdracht omvat:

Het leveren en beschikbaar stellen van een SaaS Oplossing voor zaakgericht werken.

Implementatie en inrichting van de Oplossing en ondersteuning bij de ingebruikname.

Migratie van zaken, documenten, metadata, autorisaties en historie zodat deze volledig, betrouwbaar, toegankelijk, vindbaar en raadpleegbaar blijven.

Integratie met vakapplicaties middels een Enterprise Service Bus van Gemeente.

Ondersteuning en opleiden van gebruikers en beheerorganisatie tijdens implementatie. Gebruiksvriendelijkheid, zoeken en vinden van informatie en aansluiting op de dagelijkse werkzaamheden van medewerkers zijn daarbij belangrijke aandachtspunten.

Beheer, onderhoud, support en doorontwikkeling.

Contracting authority: Gemeente Zoetermeer

Type of contract: Leveringen

Procedure: Mededingingsprocedure met onderhandeling

National or European: Europees

Legal framework: Aanbestedingswet 2012

Notice form: Aankondiging van een opdracht - algemene richtlijn, standaardregeling

CPV codes: 48000000-8 Software en informatiesystemen; 48219300-9 Administratieve software; 48311000-1 Software voor documentenbeheer; 48400000-2 Software voor zakelijke transacties en persoonlijke zaken; 48780000-9 Software voor systeem-, opslag- en inhoudbeheer; 48920000-3 Kantoorautomatiseringssoftware

Contract period: 2028-08-01 to 2038-07-31

Place of performance (NUTS): Agglomeratie ’s-Gravenhage

Buyer reference: 2026-149850

TenderNed reference: TN623035

TED publication: 773444-2026

Electronic submission via: TenderNed

Tender documents and submission are on tenderned.nl.

Context for bidders

We hold 18 notices from Gemeente Zoetermeer, going back to November 2025 — 6 of them still open. They buy mostly in Agriculture & Food, Financial & Professional Services and IT & Telecom. There are 927 open IT & Telecom tenders in Netherlands. This one closes in 31 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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