FreeTender
Deadline not statedrfiUnited Kingdom

Unified Customer Relationship Management System and Contact Centre Platform

Issued by Liverpool City Region Combined Authority · via UK Find a Tender Service

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Published
27 Aug 2026
Reference
ocds-h6vhtk-06ed51
Location
United Kingdom
Type
services

At a glance

Liverpool City Region Combined Authority in United Kingdom has published a request for information: “Unified Customer Relationship Management System and Contact Centre Platform”. The notice does not state a closing date, so confirm the timetable on the official portal. Quote reference ocds-h6vhtk-06ed51 in any correspondence with the buyer. FreeTender has recorded 9 notices from this buyer since 2026, 6 of them currently open. Bids are submitted to the buyer through UK Find a Tender Service, not through FreeTender.

Details

** Not a call for Competition** Liverpool City Region Combined Authority is conducting PME to gain insight to what solutions are on the market for a Unified Customer Relationship Management System and Contact Centre Platform. LCRCA would be interested in understanding delivery models and service design:

  • Technology platforms and interoperability
  • Integration with existing systems and infrastructure
  • Commercial models and pricing structures
  • Implementation approaches and mobilisation timelines
  • Ongoing support, maintenance, and service levels

This notice has closed — what to do next

We hold 9 notices from Liverpool City Region Combined Authority, going back to August 2026 — 6 of them still open. They buy mostly in Media, Printing & Advertising, Transport & Logistics and Education & Training.

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission. Always verify the details on the official source.

  • Confirm the closing date and submission window on the official portal before you start preparing your bid.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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