ToR - Development of WaterAid India's Hygiene Framework, Community Facilitator Toolkit, Hygiene Booklet and Hygiene Calendar

ToR - Development of WaterAid India's Hygiene Framework, Community Facilitator Toolkit, Hygiene Booklet and Hygiene Calendar

Organization: WaterAid India

Apply By: 16 Sep 2026

Terms of Reference (ToR)

Development of WaterAid India's Hygiene Framework, Community Facilitator Toolkit, Hygiene Booklet and Hygiene Calendar

About WaterAid India

Jal Seva Charitable Foundation (JSCF) is registered in India as a not-for-profit company under Chapter 8 of the Companies Act, 2013. JSCF, is an associate member of the WaterAid federation and uses the brand name ‘WaterAid’ in India. WaterAid India seeks to improve the quality of life of 5,000,000 households – with a special emphasis on the vulnerable by 2029 through the provision of climate-resilient and sustainable WASH services via demonstration, institution strengthening, and the effective utilization of public resources. We work in rural and urban areas and seek to deepen our presence in states we operate in and to work in small towns. Thanks to our amazing supporters, we have reached millions of people with these three essentials – clean water, decent toilets, and good hygiene – enabling communities to unlock their potential to break free from the cycle of poverty and to change lives for good. We will not stop. Not until clean water, decent toilets and good hygiene are a normal part of everyday life for everyone, everywhere. WaterAid India’s (WAI) country office is based in New Delhi with State Offices in Bengaluru, Bhopal, Bhubaneswar, Hyderabad, Lucknow, Patna, Kolkata and Raipur. We currently have a presence in ten states in the country. WAI’s Programme focus in the next five years is on ensuring access to safe and assured drinking water in the households, as well as safely managed sanitation at both the household and habitation level. Further, we seek to ensure that anganwadi’s, schools and health care facilities have adequate and appropriate water, sanitation and hygiene infrastructure. Finally, we seek to create integrated water and sanitation solutions in small towns. In all of these efforts, ensuring climate resilience of infrastructure and systems is critical. We seek to do this through demonstration and the provision of technical and knowledge support to governments at all levels who can facilitate adoption on scale. Implementation is primarily through our own field teams. Further details about WAI can be accessed at https://www.wateraid.org/in/

Background

WaterAid India (WAI)/ Jal Seva Charitable Foundation (JSCF) works towards achieving universal access to safe water, sanitation and hygiene (WASH), with a focus on the poorest and most marginalised communities. While access to water and sanitation infrastructure has significantly improved, sustained hygiene behaviour remains a critical determinant of health outcomes, nutrition, climate resilience and the long-term sustainability of WASH services. To strengthen its hygiene programming across diverse geographies, WaterAid India intends to develop a comprehensive Hygiene Framework and a set of practical implementation resources that can be used by programme teams, partner organisations and Community Facilitators (CFs). The products should adopt a life-cycle approach, integrate climate resilience and gender, and align with national programmes such as Jal Jeevan Mission, Swachh Bharat Mission (Grameen), Poshan Abhiyaan and relevant health initiatives. WAI/ JSCF invites proposals from experienced consultants or agencies to support the development of a comprehensive Hygiene Framework and implementation toolkit. The assignment seeks to strengthen the quality, consistency and effectiveness of hygiene programming by developing practical guidance, communication resources and facilitation tools that can be adopted across WaterAid India's programmes.

Objective of the Assignment

To develop a comprehensive, evidence-based and implementation-oriented Hygiene Framework and supporting tools that standardise WaterAid India's hygiene programming and enable Community Facilitators to effectively promote sustainable hygiene behaviour at the community level. Required Qualifications

The consultant/agency should demonstrate:

- Minimum 8–10 years of experience in WASH, public health or behaviour change communication. - Proven experience in developing hygiene strategies, behaviour change frameworks and community training resources. - Experience working with government programmes such as JJM, SBM-G, NHM or ICDS. - Strong understanding of climate-resilient WASH programming. - Excellent technical writing, instructional design and facilitation skills. - Experience working with national or international development organisations. Proposal Submission Interested consultants/agencies should submit: - Technical proposal outlining methodology and work plan. - Financial proposal. - Relevant work samples (frameworks, toolkits, manuals or IEC materials). - CVs of key personnel.

Evaluation Criteria

Proposal Submission Timeline- Submit Technical and Financial Proposals by 16th September by 5:30 pm Applications should be sent at [contact details removed] Ownership of Deliverables All documents, training materials, illustrations, toolkits and related intellectual property developed under this assignment shall remain the exclusive property of WaterAid India. The consultant/agency shall not reproduce, publish or use the materials without prior written approval from WaterAid India. To download the full ToR, click here: ToR - Development of WaterAid India's Hygiene Framework, Community Facilitator Toolkit, Hygiene Booklet and Hygiene Calendar