Service Agreement — Maint/Repair/Rebuild of Equipment- Instruments and Laboratory Equipment

HEALTH AND HUMAN SERVICES, DEPARTMENT OF · NATIONAL INSTITUTES OF HEALTH · NATIONAL INSTITUTES OF HEALTH OLAO is soliciting Service Agreement — Maint/Repair/Rebuild of Equipment- Instruments and Laboratory Equipment. Solicitation number PCA-NIA-10538. Classified under NAICS 811210 — Electronic and Precision Equipment Repair and Maintenance . Product/service code J066 — MAINT/REPAIR/REBUILD OF EQUIPMENT- INSTRUMENTS AND LABORATORY EQUIPMENT. Place of performance: MD, USA. Responses are due by 15 November 2026 14:00 UTC. Posted on SAM.gov, the US federal contract opportunities system; registration is required to bid.

NON-COMPETITIVE COMBINED SYNOPSIS / SOLICITATION Title:   service contract for Crossbeam 550 Ion Sculptor Focused Ion Beam - Scanning Electron Microscope (FIB-SEM) GEMINI II manufactured by Carl Zeiss Microscopy, LLC (i) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested, and a separate written solicitation will not be issued. (ii)  This solicitation is issued as a Notice of Intent (NOI) for a non-competitive combined synopsis/solicitation to award a contract or purchase order without providing for full and open competition This acquisition is conducted under the authority of FAR 12.603, Streamlined Solicitation for Commercial Products or Commercial Services, and is not expected to exceed the simplified acquisition threshold. Additional authority includes 41 U.S.C. 1901 and FAR 6.302-3(a)(2)(ii). The National Institutes of Health (NIH), Office of the Director, Office of Acquisitions, intends to negotiate and award a firm fixed-price award to the responsible offeror whose proposal represents the best value to the Government. (iii) The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (insert current circular number and date). (iv) The associated NAICS code is 811210 and the small business size standard 34.0 million. This requirement is not set aside for small business.

(v) Description of Requirement:

Request Description: NIA requires the Carl Zeiss FIB-SEM (Focused Ion Beam – Scanning Electron Microscope) + built in cryo stage by Quorum to be continually covered by a service contract to limit downtime and optimize peek mission critical research performance. This contract will provide both on-site preventive maintenance service by a Carl Zeiss-trained engineer and replacement of parts provided and recommended by the manufacturer. Proprietary software and replacement parts are specific to this instrument and must be serviced/replaced/conditioned by the manufacturer to maintain instrument at full performance with the minimum of downtime and cost to mission goals. The system requires yearly replacement of Carbon, Platinum precursors, Gallium and apertures that are degraded by normal operation. These consumable items are internal to the instrument and can only be installed by Carl Zeiss employed service engineers. No third party service company can provide parts other than are directly shipped from the manufacturing company. The system requires a minimum yearly replacement of Gallium, apertures, carbon and platinum precursors are used up by normal operation. These consumables must be replaced with Carl Ziess approved parts and by Carl Zeiss employed service engineers to ensure top performance. The use of 3rd party engineers and parts other than provided by Carl Zeiss Microscopy will void warranty of consumables and servicing. Proprietary software updates are frequent and can only be managed by Carl Zeiss. . The Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work.

(vi) Delivery Location:

Department of Health and Human Services (HHS) National Institutes of Health (NIH) National Institute on Aging

Project Officer Name: Click here to enter text.

Mailing Address: 3001 S. Hanover St, 5th Floor, Baltimore, MD 21225

E-mail Address:

Telephone Number: Click here to enter text.

(viii) FAR 52.204-7, System for Award Management, applies to this acquisition. (ix) The provision at FAR 52.212-1, Instructions to Offerors—Commercial Items, applies to this acquisition. Add any additional instructions as required. (x) The provision at FAR 52.212-2, Evaluation—Commercial Items, applies to this acquisition. (a) A written notice of award or acceptance of an offer, issued to the successful offeror within the time specified in the offer, shall result in a binding contract without further action by either party. The Government reserves the right to accept any offer (or part of an offer) before the expiration date, whether or not discussions are conducted, unless a written notice of withdrawal is received prior to award. Add additional evaluation criteria as required. (xi) FAR 52.212-4, Contract Terms and Conditions—Commercial Items, applies to this acquisition. (xii) Additional contract requirements or terms and conditions, as determined necessary by the Contracting Officer and consistent with customary commercial practices: None. (xiii) The Defense Priorities and Allocations System (DPAS) is not applicable to this requirement.

(xiv) Submission Requirements:

Responses must include sufficient information to demonstrate the respondent’s capability to provide the required product or service. Price quotations shall include, at a minimum: unit price, list price, shipping and handling costs, delivery timeframe after award, delivery terms, prompt payment discount terms, F.O.B. point destination, product or catalog numbers, product descriptions, and any other relevant information. Evaluation factors may include, but are not limited to: past performance, technical capability, special features, trade-in considerations, expected lifecycle, warranty, maintenance availability, and environmental or energy efficiency considerations. Respondents claiming to be manufacturers or authorized resellers of a specified brand-name product must provide: (a) Product, catalog, model, and/or part number(s); (b) Product description; (c) Documentation demonstrating that the offered item meets all required salient characteristics; (d) Quantity; (e) Estimated price or cost; (f) Shipping, handling, and/or installation charges; and (g) Delivery timeframe after receipt of order. Responses must also include the Unique Entity Identifier (UEI), Taxpayer Identification Number (TIN), and business size certification. All offerors must be actively registered in the System for Award Management (SAM) at www.sam.gov. All responses must be received by NOV, 15, 2026 at 0900 ED and must reference solicitation number . Responses may be submitted electronically to calvin.robinson@nih.gov.

Point of Contact:

Calvin Robinson Contract Specialist Office of Logistics and Acquisition Operations (OLAO) NIH Office of Acquisition and Logistics Management (OALM) National Institutes of Health 903 south 4th street Hamilton, MT 59840