RFP-2026-0036 - 311 After-Hours Services
Issued by City of Mississauga · via bids&tenders — Canadian municipal & public-sector bid opportunities
- Published
- 11 Nov 2026
- Closes
- 10 Dec 2026, 19:00 UTC
- Reference
- RFP-2026-0036
- Location
- Ontario, Canada
- Sector
- Financial & Professional Services
- Type
- services
At a glance
City of Mississauga in Canada has published a request for proposals in financial & professional services: “RFP-2026-0036 - 311 After-Hours Services”. Submissions close on 10 December 2026, 29 days from today. Quote reference RFP-2026-0036 in any correspondence with the buyer. FreeTender has recorded 23 notices from this buyer since 2026, 11 of them currently open. There are 167 open financial & professional services notices in Canada on FreeTender. Bids are submitted to the buyer through bids&tenders — Canadian municipal & public-sector bid opportunities, not through FreeTender.
Key requirements
Taken from the notice by FreeTender. The tender document on the official portal is binding — check it, and any corrigendum, before you bid.
To bid on Canada (municipal / provincial)
Register a free supplier account on the portal to download documents, receive addenda and submit.
Details
BIDDING OPPORTUNITY The City of Mississauga uses a hybrid service-delivery model for 311 contact centre and after-hours tier 1 and tier 2 support, as well as operational hours tier 2 support. The 311 Citizen Contact Centre provides City-operated service during established hours, while a third-party vendor provides coverage outside those hours and supports designated after-hours and dispatch processes. Beginning in 2027, the City plans to expand the hours delivered internally by 311. A third-party vendor will continue to be required for the remaining after-hours service windows and to provide additional support during severe weather, emergencies, major events, service disruptions, and other periods of increased demand. To bid on this opportunity, please visit the City's EUNA Procurement portal: Portal — Open Opportunities - City of Mississauga
Buyer: City of Mississauga
Bid number: RFP-2026-0036
Bid classification: Services
Bid type: NOTICE
Submission type: Hard Copy Submissions Only
Public opening: No
Categories: Consulting Services - Professional Services; Administrative; Recreation; Real Estate; Management; Geotechnical; Training; Disaster & Emergency Management; Economic Development; Auditing; Advertising/Marketing; Homestay Services; Human Resources; Architectural; Document Accessibility
Bid documents and submissions are handled on the buyer's bids&tenders site; downloading documents requires a free vendor account and may carry a platform fee.
Context for bidders
We hold 23 notices from City of Mississauga, going back to August 2026 — 11 of them still open. They buy mostly in Construction & Infrastructure, Transport & Logistics and Financial & Professional Services. There are 167 open Financial & Professional Services tenders in Canada. This one closes in 29 days.
More from this buyer
- PRC005410 - Construction Management Services to execute the Celebration Square Revitalization· closes 1 Dec
- PRC005617 - Construction Management Services for Small Arms Inspection Building (SAIB) North Building· closes 26 Nov
- PRC005614 - Construction Services for the Huron Park Recreation Centre Facility Renewal· closes 26 Nov
- PRC005577 - Natural Area Survey· closes 1 Dec
- PRC005555 - Fire Safety Plans for Various Recreation and Culture Facilities· closes 18 Nov
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Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Who won similar contracts
Recent contract awards in Canada, from published award notices.
- ÉTUDE DE FAISABILITÉ POUR LA MISE EN PLACE D’UN CENTRE NATIONAL DE RECHERCHE SCIENTIFIQUE (CNRS).Won by CIDE (consortium International De Developpement EN Education) (Canada) · USD 229,830.00 · 17 Aug 2026
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