FreeTender
Accepting bidsrfpGlobal / multi-country

Request for Proposal: no. RFP 26-008-BENELUX-PSP for the Establishment of a Frame Agreement for the Provision of Outbound Telefundraising Services for Unhcr…

Issued by UNHCR · via UNGM — UN Global Marketplace

Published
29 Oct 2026
Closes
25 Nov 2026
Reference
RFP 26-008-BENELUX-PSP
Location
Multiple destinations, Global / multi-country

At a glance

UNHCR in Global / multi-country has published a request for proposals: “Request for Proposal: no. RFP 26-008-BENELUX-PSP for the Establishment of a Frame Agreement for the Provision of Outbound Telefundraising Services for Unhcr…”. Submissions close on 25 November 2026, 26 days from today. Quote reference RFP 26-008-BENELUX-PSP in any correspondence with the buyer. FreeTender has recorded 234 notices from this buyer since 2026, 45 of them currently open. Bids are submitted to the buyer through UNGM — UN Global Marketplace, not through FreeTender.

Details

The UNHCR PSP team in the Benelux is currently looking to identify several (2-3) competent in-country external providers in Belgium and Luxembourg for the provision of outbound tele fundraising services for one (1) year with possible extensions of further period of two (2) times 12 months; in total a 3-year agreement, subject to satisfactory services.

  • Phase 1 –1st February 2027 – 31 January 2028
  • Phase 2 – 1st February 2028 – 31 January 2029
  • Phase 3 – 1st February 2029 – 31 January 2030

Since most of donors are located within Belgium, we are seeking to appoint a service provider based in Belgium. However, the supplier will also be required to make calls to Luxembourg donors but considering small volumes.

Context for bidders

We hold 234 notices from UNHCR, going back to June 2026 — 45 of them still open. They buy mostly in Humanitarian & Emergency Relief, Energy & Power and Manufacturing & Supply. This one closes in 26 days.

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.

FreeTender mirrors this notice for reference. Verify the details and bid on the official portal.

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