Provision of Air Ticketing Services for Pwani University Staff

PROVISION OF AIR TICKETING SERVICES FOR PWANI UNIVERSITY STAFF

PROVISION OF AIRTICKETING SERVICES.

Tender number: PU/841/0021/2026-27

Procuring entity: PWANI UNIVERSITY

Procurement category: Non Consultancy Services

Procurement method: Open Tender

Bidding access: Open

Source of funds: GoK

Technical evaluation: Combination of Both

Evaluation basis: Grand total wise

Bid validity: 365 days

Clarifications until: 21 Oct 2026 16:00 (Nairobi time)

Published: 16 Oct 2026 18:00 (Nairobi time)

Closing: 23 Oct 2026 14:00 (Nairobi time)

Bid opening: 23 Oct 2026 14:01 (Nairobi time)

Eligibility documents required

- SELF - DECLARATION FORM - SD 1&2 - CERTIFICATE OF REGISTRATION OR INCORPORATION - VALID TAX COMPLIANCE CERTIFICATE VALID AS AT THE DATE OF TENDER OPENING - KRA PIN/VAT CERTIFICATE FROM THE KENYA REVENUE AUTHORITY - CURRENT CR12/13 FOR DIRECTORSHIP OF THE COMPANY ISSUED WITHIN THE LAST 12 MONTHS - VALID SINGLE BUSINESS PERMIT VALID AS AT THE DATE OF TENDER OPENING - MUST PROVIDE VALID MEMBERSHIP CERTIFICATE WITH THE INTERNATIONAL AIR TRANSPORT ASSOCIATION (IATA) - SUBMIT A WRITTEN POWER OF ATTORNEY AUTHORIZING THE SIGNATORY OF THE TENDERER - DULY FILLED, SIGNED AND STAMPED TECHNICAL SPECIFICATION FORM AS PER THE FORMAT PROVIDED - DULY, FILLED, SIGNED AND STAMPED PRICE SCHEDULE AS PER THE FORMAT PROVIDED - Table Header : - KEY ACTIVITY NO. INFORMATION/DESCRIPTION Table Footer : - TECHNICAL EVALUATION TABLE 1 : EVALUATION TABLE 1 Technical Evaluation Process :

- Consider for Technical Evaluation:

- Table Header : - SR NO DESCRIPTION OF SERVICES COMPLIANCE (YES OR NO) 1 UNDERTAKE RESERVATION AND TICKETING SERVICES. THIS ENTAILS BOOKING OF AIR TICKETS FOR DOMESTIC, REGIONAL AND INTERNATIONAL FOR THE UNIVERSITY AND TRANSMITTED TO THE UNIVERSITY 2 ADVISE THE UNIVERSITY ON THE AVAILABLE FLIGHTS FOR THE REQUESTED BOOKINGS TAKING INTO CONSIDERATION THE MOST COST-EFFECTIVE ROUTES WITH THE ASSOCIATED CONNECTIONS, MOST CONVENIENT ROUTES AND LOW-PRICED FLIGHTS, AS PER THE CLASS ADVISED BY THE UNIVERSITY 3 OFFER A CREDIT PERIOD OF 60 DAYS UPON SUBMISSION OF A CERTIFIED INVOICE 4 PROVIDE SUPPLEMENTARY SERVICES UPON REQUEST INCLUDING BUT NOT LIMITED TO HOTEL RESERVATIONS, AIRPORT TRANSFERS, HOURS AND CAR HIRE SERVICES. TICKET RE-ISSUE, AND RECONFIRMATION OF TICKETS 5 TAKE THE SHORTEST LEAD TIME WHEN REQUESTED FOR ITINERARY AND DELIVERY OF TICKETS. IDEAL RESPONSE WOULD BE WITHIN 1 HOURS OF THE REQUEST 6 NEGOTIATE FOR “BEST FARE ON THE DAY” SUCH AS THE LOWEST FARE MADE AVAILABLE BY AN AIRLINE FOR THE DAY OF TRAVEL 7 SUBMIT MONTHLY REPORTS /REVIEWS TO THE UNIVERSITY IN A FORMAT THAT INCLUDES THE TICKETS ISSUED, ROUTES, OFFICERS TICKETED, AND COST OF TICKET BY THE AGENCY, THE AIRLINE CHARGES AND THE VARIANCES INCLUDING THE REASONS FOR THE VARIANCES BETWEEN THE AGENCY AND THE AIRLINE CHARGES. 8 ADVISE ON IMMIGRATION PROCEDURES WITHIN AND OUTSIDE THE COUNTRY, HEALTH REQUIREMENTS AND SECURITY ADVISORIES FOR ALL DESTINATIONS REQUESTED BY THE UNIVERSITY. 9 ADVICE ON THE RELIABILITY, SECURITY AND SAFETY RECORDS OF AIRLINES 10 PROCESSING OF VISAS ON BEHALF OF UNIVERSITY’S STAFF UPON REQUEST WHERE PERSONAL APPEARANCE BEFORE VISA ISSUING OFFICER IS NOT OBLIGATORY 11 TO KEEP THE UNIVERSITY UPDATED ON CURRENT MARKET FARES, SPECIAL AIR FARE DEALS AND ANY OTHER SPECIAL TOURS, AIR TRAVEL PACKAGES AND ROAD SAFARI PACKAGES 12 TO PROCESS REFUNDS AND CREDIT NOTES FOR UNUSED /PARTLY USED AIR TICKETS RETURNED FOR A REFUND, AND SUCH REFUNDS REMITTED WITHIN 45 DAYS 13 THE TRAVEL AGENTS SHOULD BE AVAILABLE TWENTY-FOUR HOURS SEVEN DAYS A WEEK. Table Footer : - TECHNICAL EVALUATION FORM TABLE 2 : TECHNICAL EVALUATION FORM TABLE 2 Technical Evaluation Process :

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