Provision of Air Ticketing and Travel Related Services for United Nation Agencies in Yemen

The Office of the United Nations High Commissioner for Refugees - with its Office in Republic of Yemen - has an international mandate to provide international protection and to seek solutions for the problem of refugees in Yemen. In addition, The Office assumes the lead responsibility for protection, emergency shelter and camp management for internally displaced persons in Yemen. The work of the Office is of an entirely non-political character.

The Office in Yemen would like to Establish Frame Agreement for the Provision of Air Ticketing and Travel Related Services for United Nation Agencies in Yemen and invites qualified companies to provide a firm offer for the supply of the following:

Provision of Air Ticketing and Travel Related Services for United Nation Agencies in Yemen

CLOSING DATE AND TIME FOR SUBMISSION:

Wednesday 16 September 2026 – 23: 59 hrs (11:59 PM) Yemen Local Time

Follow all instructions mentioned on bidding documents listed below, which could be found in this advertizement:

ITB Document

Annex A: TERMS OF REFERENCE

Annex B: FINANCIAL OFFER FORM

Annex C: Vendor Registration Form

Annex D: General Conditions of Contracts - Goods and Services

Annex E: UN Supplier Code of Conduct

Annex F: Client and Contracts

Annex G: Staffing Capacity

Annex H: Confirmation Letter

Annex I: Confidentiality Undertaking

Annex J: Online Pre-Bid Meeting Link

Please confirm your intention to participate on this tender before the tender deadline by return e-mail to [contact details removed]; as to:

- Your confirmation of receipt of this invitation to bid

- Your company Name, email address, phone number

- Your intention to participate on this tender

- Email Subject should be: ITB/CO/YEMSA/26/03 – Air Ticketing and Travel Related Services – ( xxx Your company Name xxx )

Pre-Bid Meeting:

UNHCR will hold a supplier online pre-bid conference on Tuesday, 08 September 202 6, from 10:00 am to 12:00 noon . and the interested bidders can attend online using Microsoft Teams Software and guidance on how to join the meeting please refer to ( Annex J )

Attendance at the Pre-bid meeting is highly recommended, as the requirements and tender requirement will be explained further to ensure full understanding by interested suppliers

SUBMISSION OF BID

The offers must bear your official letter head, clearly identifying your company.

Bids should be submitted by e-mail and all attachments must be in PDF format only.

Copies of the *.pdf format documents may, as an addition, be included in Excel or other formats such as *.doc, *.docx, *.xls, *.xlsx, *.rtf, *.png, *.jpg, *.jpeg, *.txt, *.zip, *.ppt, *.pptx, *.bmp, *.rar, *.gif, *.tif and *.tiff. Executable files (*.exe, *.bat, *.cmd, etc.) shall not be uploaded as such extensions are filtered and are rejected by the UNHCR email server).

The Technical and Financial Offers submitted electronically must be sent in separate emails.

Bid submitted by email to: [contact details removed]

It is your responsibility to verify that all e-mails have been received properly before the deadline. Please be aware of the fact that the e-mail policy employed by UNHCR limits the size of attachments to a maximum of 10 Mb so it may be necessary to send more than one e-mail for the whole submission.

Please indicate in e-mail subject field:

Bid ref.# ITB/CO/YEMSA/26/03 ;

Name of your firm with the title of the attachment;

Whether the email is part of the Technical Offer or the Financial Offer.

Number of e-mails that are sent (example: 1 of 3, 2 of 3, 3 of 4);

For example: ITB/CO/YEMSA/26/03 Company ABC; Technical Offer (email 1 of 2)

ITB/CO/YEMSA/26/03 Company ABC; Financial Offer (email 2 of 2).

UNHCR will not be responsible for locating or securing any information that is not identified in the bid. Accordingly, to ensure that sufficient information is available, the bidder shall furnish, as part of the bid, any descriptive material such as extracts, descriptions, and other necessary information it deems would enhance the comprehension of its offer.

Bids received after the deadline or sent to another address will be rejected.

UNHCR is not bound to accept any application or give reasons for rejection or acceptance.