Provision for a Tobacco Track and Trace System
Issued by HM Revenue & Customs · via UK Find a Tender Service
- Published
- 27 Aug 2026
- Closes
- 30 Nov 2026, 23:59 UTC
- Value
- GBP 5,500,000
- Reference
- SR802215668
- Location
- United Kingdom
- Type
- services
At a glance
HM Revenue & Customs in United Kingdom has published a request for information: “Provision for a Tobacco Track and Trace System”. Submissions close on 30 November 2026, 50 days from today. The stated value is GBP 5,500,000. Quote reference SR802215668 in any correspondence with the buyer. FreeTender has recorded 7 notices from this buyer since 2026, 7 of them currently open. Bids are submitted to the buyer through UK Find a Tender Service, not through FreeTender.
Details
HMRC intend to award a concession contract to a single supplier for the United Kingdom's Tobacco Track and Trace system, in support of the World Health Organization Protocol to Eliminate Illicit Trade in Tobacco Products. The UK currently has a supplier providing services to enable the continued tracking and tracing of tobacco products manufactured in or imported into the UK. The existing contract is expected to expire at the end of October 27, and HMRC intends to appoint a supplier to deliver the service on a replacement basis. The purpose of this Notice is to alert interested parties and gain interest. The intention is to award a concession contract with an anticipated duration of up to five years. The UK ratified the WHO Protocol to Eliminate Illicit Trade in Tobacco Products in 2018. The Protocol requires parties to implement an effective traceability system for tobacco products manufactured in or imported into their territory, taking account of regional specific requirements and international best practice. The UK system operates as a standalone national system and must also support specific arrangements for Northern Ireland in accordance with the Northern Ireland Protocol. The provider's main responsibilities are expected to include delivery of an end to end Tobacco Track and Trace service, including: - an ID issuer service, to ensure tobacco products manufactured in or imported into the UK are assigned a unique identifier; and - a data routing and repository service, to securely receive, validate, store and make available traceability data relating to tobacco products, accessible to HMRC and other authorised authorities. The service is expected to operate at national scale, support high volume transactional data, and meet applicable UK and international legislative requirements. The contract will be awarded under a concession model, with costs recovered from industry users rather than HMRC. HMRC may refine and further define the detailed requirements during the procurement process, including operational, technical, performance, security, and transition arrangements.
Context for bidders
We hold 7 notices from HM Revenue & Customs, going back to August 2026 — 7 of them still open. They buy mostly in IT & Telecom, Financial & Professional Services and Transport & Logistics. This one closes in 50 days.
More from this buyer
Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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