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Accepting bidstenderUnited Kingdom

National Insurance & PAYE Service Support and Change

Issued by HM Revenue & Customs · via UK Find a Tender Service

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Published
23 Sept 2026
Closes
19 Oct 2026, 22:59 UTC
Value
GBP 470,100,000
Reference
SR2851521689
Location
United Kingdom
Sector
Financial & Professional Services
Type
services

At a glance

HM Revenue & Customs in United Kingdom has published a tender in financial & professional services: “National Insurance & PAYE Service Support and Change”. Submissions close on 19 October 2026, 7 days from today. The stated value is GBP 470,100,000. Quote reference SR2851521689 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 7 notices from this buyer since 2026, 6 of them currently open. There are 325 open financial & professional services notices in United Kingdom on FreeTender. Bids are submitted to the buyer through UK Find a Tender Service, not through FreeTender.

Details

HM Revenue & Customs (HMRC) is procuring for the National Insurance and PAYE System (NPS) procurement. This involves the delivery of Business Application Support and Maintenance services for NPS and other services.

The scope of this requirement includes:

Business Application Support & Maintenance ("Run"), and A Change Management capability to support change aligned to strategic milestones, key business events, and legislative or business-driven updates. NPS currently operates on a legacy technology estate with limited modularity and scalability. HMRC's future ambition is to transition towards a more agile, service oriented architecture that supports strategic goals for Income Tax and National Insurance Contributions (NICs) administration, including increased real time processing capability. This investment lays the groundwork for future innovation by ensuring HMRC has access to adaptable and resilient support services that can respond effectively to evolving policy, customer needs, and technology opportunities.

Context for bidders

We hold 7 notices from HM Revenue & Customs, going back to August 2026 — 6 of them still open. They buy mostly in IT & Telecom, Financial & Professional Services and Transport & Logistics. There are 325 open Financial & Professional Services tenders in United Kingdom. This one closes in 7 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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