Provision and implementation of a cloud based ITSM (IT Service Management) platform to Enterprise Ireland
Issued by Enterprise Ireland · via eTenders — Ireland (national public procurement portal)
- Published
- 18 Sept 2026
- Closes
- 9 Oct 2026, 11:00 UTC
- Bid opening
- 9 Oct 2026, 11:30 UTC
- Reference
- 2026/025
- Location
- Ireland
- Sector
- IT & Telecom
- Type
- services
Details
Provision and implementation of a cloud based ITSM (IT Service Management) platform to Enterprise Ireland
Contracting authority: Enterprise Ireland
Procurement type: Services
Procedure: Open
Contract involves: The establishment of a framework agreement
CPV codes: 72000000-IT services: consulting, software development, Internet and support; 72500000-Computer-related services; 72600000-Computer support and consultancy services
Contract duration: 48 months
Awarded in lots: No
Evaluation: Most Economically Advantageous Tender (MEAT)
Clarification period ends: 02/10/2026 12:00
Tender opening: 09/10/2026 12:30
EU funding: No
Directive: No Directive: 2014/24/EU (Classic)
Region (NUTS): IE
Tenders are submitted through etenders.gov.ie, which requires supplier registration.
Context for bidders
We hold 7 notices from Enterprise Ireland, going back to August 2026 — 4 of them still open. They buy mostly in Financial & Professional Services and IT & Telecom. There are 62 open IT & Telecom tenders in Ireland. This one closes in 14 days.
More from this buyer
- Framework Agreement for the Design and Development of a Culture Audit and Employee Survey with Associated Consultancy for Enterprise Ireland· closes 23 Oct
- Framework Agreement for the Provision of Offshore Wind Network and Cluster Co-ordination Services· closes 22 Oct
- Ireland – IT services: consulting, software development, Internet and support – 2026/028 Establishment of a Single Party Framework for a Digital Platform for Startup Ireland National Accelerator, New Frontiers and Irish Business Innovation Centre Programmes· closes 12 Oct
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Documents
- Contract notice 9106232.pdfDownload (pdf)
Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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