Norway – Software package and information systems – CRM and service management
Issued by Integrerings- og mangfoldsdirektoratet (IMDi) · via TED — Tenders Electronic Daily (EU)
- Published
- 12 Sept 2026
- Closes
- 12 Oct 2026, 23:59 UTC
- Value
- NOK 1,00,00,000
- Reference
- 627309-2026
- Location
- Norway
- Sector
- IT & Telecom
- Type
- goods
Details
The objective of the procurement is to procure a system for service management, including handling enquiries from external entities and customers.
Lots Lot 1 — CRM and service management (estimated 10000000): The objective of the procurement is to procure a system for service management, including handling enquiries from external entities and customers.
Buyer: Integrerings- og mangfoldsdirektoratet (IMDi)
Buyer country: NOR
Procedure: open
CPV code: 48000000
Full notice, tender documents and how to bid are on the official TED page (link above).
Context for bidders
We hold 3 notices from Integrerings- og mangfoldsdirektoratet (IMDi), going back to August 2026 — 3 of them still open. They buy mostly in Social Development & Inclusion and IT & Telecom. There are 87 open IT & Telecom tenders in Norway. This one closes in 31 days.
More from this buyer
Similar IT & Telecom tenders
- Norway – Stationery – Consumables, offices and cleaning, Framework agreement.· closes 22 Sept
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- Norway – Audio-visual equipment – Framework agreement AV/PA equipment· closes 17 Oct
- Norway – IT services: consulting, software development, Internet and support – Digital system for registering cleaning and deviations.· closes 15 Oct
Documents
- TED-official-notice-627309-2026.pdfDownload (pdf)
Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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