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Norway – Collection agency services – Framework agreement for receivable services for Trondheim municipality

Issued by Trondheim kommune · via TED — Tenders Electronic Daily (EU)

Published
13 Sept 2026
Closes
9 Oct 2026, 23:59 UTC
Reference
617121-2026
Location
Norway
Sector
Financial & Professional Services
Type
services

Details

Trondheim municipality, hereafter called the Contracting Authority, invites tenderers to submit tenders for collection services. The main aim of the framework agreement is to secure a contract with a professional actor who safeguards the municipality ́s customer group in a good and gentle way, in accordance with Trondheim municipality ́s own values. The aim of the new contract is to collect the entire collection portfolio for the municipality at one tenderer. Tenderers shall have the necessary capacity, competence and clear routine descriptions to safeguard all of Trondheim municipality's recovery areas, including, among other things, municipal property fees, municipal rent and other arrears, parking, starting loans, social loans, UMS and too much paid wages. See the tender documentation for further details.

Lots Lot 1 — Framework agreement for receivable services for Trondheim municipality: Trondheim municipality, hereafter called the Contracting Authority, invites tenderers to submit tenders for collection services. The main aim of the framework agreement is to secure a contract with a professional actor who safeguards the municipality ́s customer group in a good and gentle way, in accordance with Trondheim municipality ́s own values. The aim of the new contract is to collect the entire collection portfolio for the municipality at one tenderer. Tenderers shall have the necessary capacity, competence and clear routine descriptions to safeguard all of Trondheim municipality's recovery areas, including, among other things, municipal property fees, municipal rent and other arrears, parking, starting loans, social loans, UMS and too much paid wages. See the tender documentation for further details.

Buyer: Trondheim kommune

Buyer country: NOR

Procedure: open

CPV code: 79940000

Full notice, tender documents and how to bid are on the official TED page (link above).

Context for bidders

We hold 28 notices from Trondheim kommune, going back to August 202627 of them still open. They buy mostly in Construction & Infrastructure, Financial & Professional Services and Water & Environment. There are 345 open Financial & Professional Services tenders in Norway. This one closes in 27 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.

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