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Medición Satisfacción Clientes; Empresas y Constructoras

Measurement Satisfaction Customers; Companies and BuildersEnglish, machine translated

Issued by FONDO NACIONAL DEL AHORRO S.A. · via Colombia — SECOP II (Procesos de Contratación)

Published: 10 Nov 2026
Closes: 17 Nov 2026, 05:00 UTC
Reference: FNA-COT-089-2026
Location: Bogotá, Distrito Capital de Bogotá, Colombia
Sector: Agriculture & Food
Type: No Especificado

At a glance

FONDO NACIONAL DEL AHORRO S.A. in Bogotá, Colombia has published a request for information in agriculture & food: “Medición Satisfacción Clientes; Empresas y Constructoras”. Submissions close on 17 November 2026, 5 days from today. Quote reference FNA-COT-089-2026 in any correspondence with the buyer. FreeTender has recorded 20 notices from this buyer since 2026, 2 of them currently open. There are 51 open agriculture & food notices in Colombia on FreeTender. Bids are submitted to the buyer through Colombia — SECOP II (Procesos de Contratación), not through FreeTender.

English summary

Machine translated from Spanish by FreeTender. The original notice below is the binding text.

Perform customer satisfaction measurement, loyalty index, and NPS indicator (Net Promoter Score) of the different customer segments of the S.A. National Savings Fund, including, public, private and construction companies, regarding products, processes, channels and services offered by the entity. The measurement should incorporate comparative analysis against the results of the banking sector in the mortgage and leasing credit lines.

Details

Realizar la medición de satisfacción del cliente, índice de lealtad, y el indicador NPS (Net Promoter Score) de los diferentes segmentos de clientes del Fondo Nacional del Ahorro S.A., incluyendo, empresas públicas, privadas y constructoras, respecto a los productos, procesos, canales y servicios ofrecidos por la entidad. La medición deberá incorporar análisis comparativo frente a los resultados del sector bancario en las líneas de crédito hipotecaria y de leasing.

Context for bidders

We hold 20 notices from FONDO NACIONAL DEL AHORRO S.A., going back to September 2026 — 2 of them still open. They buy mostly in Facility Management & Cleaning, Media, Printing & Advertising and Financial & Professional Services. There are 51 open Agriculture & Food tenders in Colombia. This one closes in 5 days.

Similar Agriculture & Food tenders

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this agriculture & food opportunity. Always verify the details on the official source.

Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.

Common bidding mistakes to avoid →Writing a winning proposal