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Implementation, Licensing, Support and Maintenance of Lot1-Employee Engagement and Employee Listening Platform, and of Lot 2-Employee Communications and Engagement Platform

Issued by Electricity Supply Board ( ESB ) · via eTenders — Ireland (national public procurement portal)

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Published
24 Aug 2026
Closes
30 Sept 2026, 11:00 UTC
Bid opening
30 Sept 2026, 11:30 UTC
Value
EUR 1,300,000
Reference
TR5739
Location
Ireland
Sector
IT & Telecom
Type
services

Details

Lot 1 - Supply, Implementation, Licensing, Support and Maintenance of an Employee Engagement and Employee Listening Platform. ESB requires a cloud-based, digital survey AI-powered tool that provides granular, real-time insights into employee engagement, sentiment, and inclusion, as well as monitoring and measuring our culture, supporting the full employee lifecycle. Lot 2 – Supply, Implementation, Licensing, Support and Maintenance of an Employee Communications and Engagement Platform. ESB requires an IT system to replace or significantly transform the existing employee communications platform and provide a single employee experience platform that combines communications, engagement, collaboration and employee resources.

Contracting authority: Electricity Supply Board ( ESB )

Procurement type: Services

Procedure: Negotiated with prior call for competition

Contract involves: A Public Contract

CPV codes: 72000000-IT services: consulting, software development, Internet and support; 72200000-Software programming and consultancy services; 72210000-Programming services of packaged software products; 72220000-Systems and technical consultancy services; 72230000-Custom software development services; 72240000-Systems analysis and programming services; 72250000-System and support services; 72260000-Software-related services; 72268000-Software supply services; 72263000-Software implementation services; 72262000-Software development services; 72261000-Software support services; 72416000-Application service providers; 72265000-Software configuration services

Estimated value: EUR 1,300,000

Contract duration: 5 years

Awarded in lots: Yes

Evaluation: Most Economically Advantageous Tender (MEAT)

Clarification period ends: 09/09/2026 12:00

Tender opening: 30/09/2026 12:30

EU funding: No

Directive: No Directive: 2014/25/EU (Utilities)

Region (NUTS): IE IE0 IE061 IEZ

Tenders are submitted through etenders.gov.ie, which requires supplier registration.

Context for bidders

We hold 4 notices from Electricity Supply Board ( ESB ), going back to August 2026 — 4 of them still open. They buy mostly in IT & Telecom and Financial & Professional Services. There are 75 open IT & Telecom tenders in Ireland. This one closes in 5 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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