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Accepting bidstenderIreland

TR5389 Service Provider to provide Digital workspace Monitoring Software

Issued by Electricity Supply Board ( ESB ) · via eTenders — Ireland (national public procurement portal)

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Published
21 Sept 2026
Closes
28 Oct 2026, 12:00 UTC
Bid opening
28 Oct 2026, 12:30 UTC
Value
EUR 1,000,000
Reference
TR5389
Location
Ireland
Sector
IT & Telecom
Type
services

Details

The Contracting Entity intends to procure a contract for a Service Provider to provide, licence, support and maintenance for ESB’s Digital workspace Monitoring Software. ESB operates the ControlUp monitoring software which enables us to leverage modern digital technologies to gather and analyse data at every critical point of our Digital Workspace infrastructure. It also provides historical data that is very important for recognising trends and proactively addressing issues. It is proposed that the Contract will include (non-exhaustive list – high level scope): ControlUp Performance Monitoring Software The supply of software support with licensing for the existing ESB Digital Workspace solution. Maintenance for all existing software. Management of software licences/subscriptions for all devices and software modules is required. The supply of software support with licensing for any new software added during the term of the contract. This will not be restricted to ControlUp related products as other digital monitoring solutions will be considered.

Contracting authority: Electricity Supply Board ( ESB )

Procurement type: Services

Procedure: Negotiated with prior call for competition

Contract involves: A Public Contract

CPV codes: 72000000-IT services: consulting, software development, Internet and support; 72500000-Computer-related services; 72540000-Computer upgrade services; 72700000-Computer network services; 72510000-Computer-related management services

Estimated value: EUR 1,000,000

Contract duration: 5 years

Awarded in lots: No

Evaluation: Most Economically Advantageous Tender (MEAT)

Clarification period ends: 06/10/2026 12:00

Tender opening: 28/10/2026 12:30

EU funding: No

Directive: No Directive: 2014/25/EU (Utilities)

Region (NUTS): IE

Tenders are submitted through etenders.gov.ie, which requires supplier registration.

Context for bidders

We hold 4 notices from Electricity Supply Board ( ESB ), going back to August 2026 — 4 of them still open. They buy mostly in IT & Telecom and Financial & Professional Services. There are 75 open IT & Telecom tenders in Ireland. This one closes in 33 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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