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France – Vocational training services – Achats de formation sur le thème " RELATION À L'USAGÈRE ET L'USAGER - T2E " pour le compte de la Délégation Provence Alpes Côte d'Azur du CNFPT

France – Vocational training services – Purchases of training on the theme " USER AND USER RELATIONSHIP - T2E " on behalf of the Delegation Provence Alpes Côte d'Azur of the CNFPTEnglish, machine translated

Issued by CNFPT - Direction de l'achat public · via TED — Tenders Electronic Daily (EU)

Published
9 Nov 2026
Closes
14 Dec 2026, 23:59 UTC
Value
EUR 60,000
Reference
775338-2026
Location
France
Sector
Education & Training
Type
services

At a glance

CNFPT - Direction de l'achat public in France has published an invitation to bid in education & training: “France – Vocational training services – Achats de formation sur le thème " RELATION À L'USAGÈRE ET L'USAGER - T2E " pour le compte de la Délégation Provence Alpes Côte d'Azur du CNFPT”. Submissions close on 14 December 2026, 34 days from today. The stated value is EUR 60,000. Quote reference 775338-2026 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 23 notices from this buyer since 2026, 11 of them currently open. There are 125 open education & training notices in France on FreeTender. Bids are submitted to the buyer through TED — Tenders Electronic Daily (EU), not through FreeTender.

Key requirements

Taken from the notice by FreeTender. The tender document on the official portal is binding — check it, and any corrigendum, before you bid.

To bid on EU public procurement

Most EU buyers ask for the European Single Procurement Document (ESPD) as a self-declaration with the bid. Submission is on the e-procurement platform named in the notice.

English summary

Machine translated from French by FreeTender. The original notice below is the binding text.

Purchases of training on the theme " RELATIONSHIP TO THE USAGER AND THE USAGER - T2E " on behalf of the Delegation Provence Alpes Côte d'Azur of the CNFPT The subject of this contract is the realization of training actions on the sub-speciality " RELATIONSHIP TO THE USAGER AND THE USAGER - T2E " on behalf of the Delegation Provence Alpes Côte d'Azur of the CNFPT.

Details

Achats de formation sur le thème " RELATION À L'USAGÈRE ET L'USAGER - T2E " pour le compte de la Délégation Provence Alpes Côte d'Azur du CNFPT

L'objet du présent marché est la réalisation d'actions de formation sur la sous-spécialité " RELATION À L'USAGÈRE ET L'USAGER - T2E " pour le compte de la Délégation Provence Alpes Côte d'Azur du CNFPT. Les prestations visées au présent marché font partie d'une opération décomposée en deux (2) lots, ainsi qu'il suit : - Lot 1 : Le métier de chargé d'accueil - PACA - Lot 2 : Les techniques de communication de prévention et de gestion des conflits en situation d'accueil - PACA L'accord-cadre est conclu sans montant minimum mais avec indication d'un montant maximum annuel hors taxes pour chacun des lots. Le volume des prestations à réaliser au titre de l'accord-cadre se décline comme suit : - Lot n° 1 : 60 000,00 euros HT maximum par année de marché, - Lot n° 2 : 120 000,00 euros HT maximum par année de marché, Le présent marché est conclu pour une période d'un (1) an à compter de sa date de notification. Le marché peut être reconduit par période d'un an et par tacite reconduction, étant précisé que le titulaire ne peut refuser la reconduction. Le nombre maximum de reconductions est fixé pour chacun des lots à : TROIS (3)

Lots

Lot 1 — Lot n°1: Le métier de chargé d'accueil - PACA (estimated 60000)

Lot 2 — Lot n°2: Les techniques de communication de prévention et de gestion des conflits en situation d'accueil - PACA (estimated 120000)

Buyer: CNFPT - Direction de l'achat public

Buyer country: FRA

Procedure: open

CPV code: 80530000

Full notice, tender documents and how to bid are on the official TED page (link above).

Context for bidders

We hold 23 notices from CNFPT - Direction de l'achat public, going back to August 2026 — 11 of them still open. They buy mostly in Education & Training, Facility Management & Cleaning and Construction & Infrastructure. There are 125 open Education & Training tenders in France. This one closes in 34 days.

More from this buyer

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this education & training opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.

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