Framework for Security Services 2027-2031

Hampshire County Council (HCC) is seeking to engage with the market ahead of a forthcoming procurement for a Security Services Framework. The Framework will provide security services across the HCC estate, as well as providing security services as required for participating public sector organisations. HCC is seeking to procure a comprehensive Security Services Framework to support the safety, security and operational resilience of its diverse property estate and that of participating public sector organisations. The requirement covers a broad range of sites, including administrative offices, community facilities, residential care settings, depots, libraries, country parks, specialist facilities and educational establishments. The Framework is intended to provide a flexible and scalable solution capable of meeting varying operational requirements across urban, rural and remote locations. It is proposed that the Framework will comprise a number of geographically defined lots, with a single supplier appointed to each lot and responsible for delivering the full range of security services required within that geographical area. The final geographical lotting structure, including the number, coverage and boundaries of the lots, will be informed and confirmed following market engagement. The Framework will deliver a comprehensive, estate-wide security solution, providing a coordinated and consistent approach to protecting people, property and assets across HCC sites and participating organisations.

Key services will include:

• Static Security Guarding
• Day Patrols and/or Night Patrols
• Mobile Security Guarding
• Mobile Day Patrols and/or Night Patrols
• Temporary Electronic Surveillance and Intruder Alarm Systems
• Key Holding Services
• Gate Keeping and Lock-Up/Opening Services
• Buddy Service (with or without pick-up) to support lone workers and personnel working in higher-risk environments
• Emergency Response Services to provide security at vulnerable sites following identified threats or incidents such as break-ins, fires, floods, vandalism, unauthorised access or other emergencies
• 24/7 Control Room Operations
• CCTV Monitoring and Incident Management
• Event Security Services
• Security Signage and Visible Deterrent Measures
• Alarm Monitoring and Management
• Access Control and Site Security Management
• Temporary Security Solutions for vacant, vulnerable or high-risk properties
• Incident Reporting, Investigation and Escalation Management
• Welfare Monitoring and Journey Management for lone workers
• Emergency Site Securing and Business Continuity Support
• Liaison with Emergency Services and Site Representatives
• Performance Monitoring, Contract Reporting and Audit Management

These services are intended to provide a flexible and responsive solution for a diverse estate, ranging from corporate offices and public buildings to schools, care facilities, depots, country parks and other operational sites. Other Contracting Authorities, including local authorities within Hampshire and the Isle of Wight, schools, academies and colleges, local authorities in counties bordering Hampshire, cultural trusts, and Voluntary, Community and Social Enterprise (VCSE) organisations, may use the Framework.