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Finland – IT services: consulting, software development, Internet and support – Asiakaskokemuksen mittaus- ja analysointiratkaisu

Issued by Työllisyys-, kehittämis- ja hallintokeskus · via TED — Tenders Electronic Daily (EU)

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Published
9 Nov 2026
Closes
7 Dec 2026, 23:59 UTC
Reference
777679-2026
Location
Finland
Sector
IT & Telecom
Type
services

At a glance

Työllisyys-, kehittämis- ja hallintokeskus in Finland has published an invitation to bid in it & telecom: “Finland – IT services: consulting, software development, Internet and support – Asiakaskokemuksen mittaus- ja analysointiratkaisu”. Submissions close on 7 December 2026, 29 days from today. Quote reference 777679-2026 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 27 notices from this buyer since 2026, 25 of them currently open. There are 66 open it & telecom notices in Finland on FreeTender. Bids are submitted to the buyer through TED — Tenders Electronic Daily (EU), not through FreeTender.

Details

Hankinnan tavoitteena on kilpailuttaa Tilaajaorganisaation tarpeisiin skaalautuva SaaS-ratkaisu, joka kerää asiakaspalautetta automatisoidusti eri kanavista, analysoi palautteen tekoälyn avulla asiakasymmärrykseksi ja kehittämiskohteiksi sekä tuo tulokset eri organisaatiotasojen johtamisen ja kehittämisen käyttöön raportoinnin, rajapintojen ja integraatioiden avulla. Hankinnan sisältö, vaatimukset ja ehdot on kuvattu tarkemmin tarjouspyynnön liitteissä.

Lots Lot 1 — Asiakaskokemuksen mittaus- ja analysointiratkaisu

Buyer: Työllisyys-, kehittämis- ja hallintokeskus

Buyer country: FIN

Procedure: open

CPV code: 72000000

Full notice, tender documents and how to bid are on the official TED page (link above).

Context for bidders

We hold 27 notices from Työllisyys-, kehittämis- ja hallintokeskus, going back to September 2026 — 25 of them still open. They buy mostly in Facility Management & Cleaning, Construction & Infrastructure and Transport & Logistics. There are 66 open IT & Telecom tenders in Finland. This one closes in 29 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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FreeTender mirrors this notice for reference. Verify the details and bid on the official portal.

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