DWP Estates Data and Systems Integrator Services (Project DASI)

The Department for Work and Pensions (the "Department") is looking to undertake a series of market engagement activities to support the department in developing its strategy for the future delivery of the DWP Estates Integrator Model services, beyond the expiry of the current contract in January 2028. This notice is for the purpose of initiating market engagement activity for Project DASI. Market feedback will be sought through questionnaires and potential one-to-one supplier sessions that may take place in early 2027, but supplier sessions are not guaranteed and is subject to change.

INTRODUCTION

The Department for Work and Pensions (DWP) is the UK’s biggest public service department, administers the State Pension and a range of working age, disability, and ill health benefits to around 20 million claimants and customers. DWP Estates is a critical enabler to ensure the Department’s strategic aims and operational needs are met. DWP manages the largest commercial leasehold estate in government: approximately 1.2 million sqm across c.770 sites including 630 operational Jobcentres and 74 Service and Support Centres in operation. These sites support our c.85,000 (FTE) colleagues in delivering frontline services for around 24 million customers. DWP Estates manages all DWP workplaces, corporate and operational, along with the premises and business support services within them. The Estate makes a significant contribution to the delivery of our public services, enabling us to interface with customers and provide the environment for front and back of house staff to undertake their important roles, supporting those in need within our society. DWP is committed to supporting the delivery of the Government Estate Strategy (https://www.gov.uk/government/publications/government-property-strategy-2022-2030) This strategy will ensure that the government estate helps to transform places and services; is smaller, better and greener; and is managed in a professional and increasingly commercial way.

BACKGROUND TO THE REQUIREMENT

DWP Estates is embarking on the delivery of the Estates 2030 Strategy and Vision, which incorporates the DWP Estates 2030 Strategic Pipeline Optimisation Programme (SPOP). At the heart of this programme, a key objective is to support Project DASI and to design, deliver, transition and stabilise the movement from the second iteration of the DWP Estates Integrator Model services to the future service design (the current Integrator Model services contract is due to expire in January 2027 with a plus one year extension activated to January 2028, with a further plus one-year extension to January 2029 available to the Authority). DWP Estates currently operates an Integrator model to support the management of its estate and its network of Authority Supply Chain Members (ASCMs). The Integrator provides systems, operational processes, data and management information to enable DWP to oversee services across the Estates supply chain. The services cover systems and data integration, Helpdesk and work order management, asset and financial management, data, analytics and reporting, and support for the mobilisation and transition of Estates supply chain providers. Together, these services support effective oversight of the DWP Estate and provide the information needed to inform operational and strategic decision-making. Further details of this contract can be accessed at: https://www.contractsfinder.service.gov.uk/notice/5680eeaf-7a42-447a-89ac-6b19c3d1495a?origin=SearchResults&p=1 EXPRESSIONS OF INTEREST TO BE INVOLVED IN MARKET ENGAGEMENT: The Department is keen to invite organisations with the capability and capacity to deliver Data and Systems and Integrator services to express interest in the market engagement activity process. The outputs of market engagement will be used to help inform the Department’s strategy to deliver the future iteration of the DWP Estates Integrator Model services. Please see the 'Engagement" section for further details. We would like to issue a questionnaire to interested suppliers and market feedback will be used to assist the Department in gaining a better understanding of the feasibility of the requirements, the most appropriate approach, the capacity of the market to deliver and any possible risks or issues to be considered. There is no commercial advantage or disadvantage to your organisation as a result of being involved in this market engagement exercise. All information provided in the questionnaire will be treated in confidence and will NOT be considered in any future tender evaluation exercise. Any information provided in response to the questionnaire marked as commercially sensitive will be treated as such. Disclaimer: This Notice is issued solely for the purposes of pre-procurement market engagement. It does not constitute the commencement of a procurement process or any commitment by the Department to undertake any procurement activity. The information provided within this notice, including indicative dates, contract duration and estimated contract value, is provided for market engagement purposes only and should not be relied upon as the Department's final requirements. All details remain subject to change. The Department is exploring a range of potential options for the future provision of these services. This may involve the aggregation and/or disaggregation of service lines, potentially resulting in one or more procurements and contracts. However, no decisions have been made at this stage, and all options remain under consideration. Feedback received through market engagement will help inform the Department's future strategy, and the Department reserves the right to amend its approach following market engagement. Should the Department decide to undertake further market engagement and/or commence any procurement activity, a separate notice or notices will be published at the appropriate time. HOW TO PARTICIPATE Please contact Mary.Lee1@dwp.gov.uk and David.Nisbet1@dwp.gov.uk if you are interested in this opportunity and to obtain a copy of the supplier questionnaire. Please ensure the questionnaires are emailed back to Mary and David by 5pm Monday 16th November 2026.