Drakenstein Municipality invites bids for Centralised customer relations management database and system. Procurement method: Request for Bid(Open-Tender). Category: services. Delivery location: Draken

Drakenstein Municipality invites bids for Centralised customer relations management database and system. Procurement method: Request for Bid(Open-Tender). Category: services. Delivery location: Drakenstein Municipality - Paarl - Paarl - 7646. Province: Western Cape. A briefing session is held for this tender (COMPULSORY) on 22 September 2026 09:00 UTC. Venue: Communication and Marketing boardroom, 4th floor, Civic Centre, Berg River Boulevard. Bids close on 22 October 2026 10:00 UTC.

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YOU ARE HEREBY INVITED TO BID FOR THE CENTRALISED CUSTOMER RELATIONS MANAGEMENT DATABASE AND SYSTEM

TENDER NUMBER: COMMAR2/2026

DESCRIPTION: Centralised customer relations management database and system

CLOSING DATE: 22 October 2026

CLOSING TIME: 10:00

Bids will be opened in the Civic Centre, Berg River Boulevard, Paarl, in public at 10:15.

INFORMATION: Obtain documentation:

Lochner Janse van Rensburg Communication and Marketing 4th Floor Civic Centre Berg River Boulevard PO Box 1 Paarl [contact details removed]

Enquiries regarding tender documentation:

Bradley Fortuin

Tel: [contact details removed]

E-mail: [contact details removed]

Office hours for collection:

08: 30 – 15:00 as from 10 September 2026. A non-refundable fee of R450.00 is payable

to Drakenstein Municipality for collection of documents. No fee will be charged when the tender documents is requested electronically. A compulsory clarification meeting will be held on 22 September 2026 at 9:00 at the Communication and Marketing boardroom , 4th floor, Civic Centre, Berg River Boulevard, Drakenstein Municipality, which must be attended in person or virtually. Bidders that fail to attend the compulsory clarification meeting will be disqualified. A representative may only represent one tenderer at this meeting. Bidders that arrive after the starting time of the compulsory clarification meeting as indicated, will be disqualified. Bids may only be submitted on the bid documentation provided by the municipal ity and must remain valid for a minimum of 120 days after bid closing. Telegraphic, telephonic, telex, facsimile, e -mailed or late tenders will not be accepted. The lowest, only or any bid shall not necessarily be accepted and the Council reserves the right to accept any part of the bid.

TENDERS TO BE DEPOSITED IN: The tender box 1 in the foyer of the Civic Centre, Drakenstein Municipality, Berg

River Boulevard, PAARL, 7620. The tender box 1 is open from Mondays until Thursdays from 0 8:00 until 16:45

and on Fridays from 08: 00 until 15:30. This excludes weekends and public holidays.

NOTE: This tender will be evaluated in terms of the Preferential Procurement Regulations, 2022 (Government …

OCID: ocds-9t57fa-169664

Published on eTenders, the South African National Treasury portal.