Disrepair Works & Case Management Managed Service (DMS)
Issued by London Borough of Lewisham · via UK Find a Tender Service
- Published
- 16 Sept 2026
- Value
- GBP 3,800,000
- Reference
- DN829451
- Location
- United Kingdom
- Sector
- Financial & Professional Services
- Type
- services
At a glance
London Borough of Lewisham in United Kingdom has published a request for information in financial & professional services: “Disrepair Works & Case Management Managed Service (DMS)”. The notice does not state a closing date, so confirm the timetable on the official portal. The stated value is GBP 3,800,000. Quote reference DN829451 in any correspondence with the buyer. FreeTender has recorded 10 notices from this buyer since 2026, 6 of them currently open. There are 427 open financial & professional services notices in United Kingdom on FreeTender. Bids are submitted to the buyer through UK Find a Tender Service, not through FreeTender.
Key requirements
Taken from the notice by FreeTender. The tender document on the official portal is binding — check it, and any corrigendum, before you bid.
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Details
The London Borough of Lewisham is seeking a consultant-led provider, or a consortium led by a professional services consultant, to manage a Disrepair Works & Case Management, Managed Service (DMS). The Council has duties as a social landlord under the Defective Premises Act 1972, section 11 of the Landlord and Tenant Act 1985, the Homes (Fitness for Human Habitation) Act 2018, the Housing Health and Safety Rating System (HHSRS) and Awaab's Law. In June 2025 the Council had just over 1,000 open housing disrepair claims, with approx. 35 new claims per month. Total HRA disrepair-related spend in 2025/26 was circa £8.5m, including legal fees, tenant compensation and works. Following an options appraisal, Mayor & Cabinet approved the procurement of a DMS as the fastest route to clearing the backlog. The ‘enhanced in-house’ option was subsequently tested and has stabilised the position (open claims in the 800–850 range since April 2026), but a sizeable backlog remains. The Council is engaging the market to gauge supplier capacity, experience and innovation ahead of formal tendering for a DMS supplier.
This notice has closed — what to do next
We hold 10 notices from London Borough of Lewisham, going back to August 2026 — 6 of them still open. They buy mostly in Healthcare & Pharma, Media, Printing & Advertising and Construction & Infrastructure. There are 427 open Financial & Professional Services tenders in United Kingdom.
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Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.
- Confirm the closing date and submission window on the official portal before you start preparing your bid.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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