Community Hub Cafe Operational Lease and Fitout

Mackay Regional Council invites suitably qualified and experienced café, hospitality, food and beverage operators to submit a tender for the lease, fit-out and operation of a new café/eatery within the Northern Beaches Community Hub at Rural View, Mackay.

This opportunity includes a retail shop lease, delivery of a tenant fit-out within a purpose-built café tenancy, and operation of a vibrant community-focused café destination servicing library users, community groups, families, visitors and the broader Northern Beaches community. Council may consider a fit-out contribution towards approved fit-out works.

Tenderers are sought with experience in café operations, hospitality management, food service, community activation, commercial fit-outs and customer-focused service delivery.

The opportunity includes indoor dining, kitchen facilities and an outdoor dining area, with flexibility for innovative café concepts, community partnerships and activation initiatives.

A site briefing will be held prior to tender close. Full lease, scope and response documentation are available within the tender package.

Background information / Compatibility requirements

The successful Tenderer will enter into a retail shop lease for a purpose-built café tenancy located within the Northern Beaches Community Hub, Rural View, Mackay.

The tenancy will be provided as a shell fit-out. The successful Tenderer will be responsible for the design, fit-out, commissioning and operation of the café in accordance with the lease documentation, fit-out requirements and associated approvals.

Tenderers should demonstrate experience in café, food service, hospitality or similar customer-focused businesses and an ability to deliver a quality fit-out and sustainable operating model. Experience operating within community, recreational, library, education or public-focused environments will be viewed favourably.

The opportunity includes indoor dining, kitchen facilities and a non-exclusive outdoor dining area. Local business participation, community activation initiatives and innovative hospitality concepts are encouraged.

Desired Outcomes ('Nice to haves', Conditions & Warranties, SLA's, Project benefits): Mackay Regional Council is seeking a high-quality café operator that will establish a vibrant, welcoming and sustainable food and beverage destination supporting visitors, library users, families, community groups and the broader Northern Beaches community.

Desired outcomes include:

• Delivery of an attractive and functional café fit-out.

• A sustainable and financially viable long-term business.

• Strong customer service and hospitality experience.

• Community activation, partnerships and engagement initiatives.

• Support for local employment, local suppliers and local businesses where practicable.

• Extended trading opportunities that complement Hub activities.

• Innovative menu offerings and operational approaches.

• Environmentally sustainable practices and waste reduction initiatives.

• Reliable operation and ongoing maintenance of the leased premises.

Council may consider a fit-out contribution towards approved fit-out works and will assess submissions on overall value for money, business capability, proposed fit-out quality, operational approach and community benefit.

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Updates made to this request:

Please note: The following addendum has been recently added.

1. Added: (Addendum) MRC 2027 LEAS 000006 Community Hub Cafe Operational Lease and Fitout Addendum.pdf

Please consider this addendum when responding.

Change of date to ensure validity of the tender period meets 21 days under the LGR definition.

Please note: The following addendum has been recently added.

1. Added: (Addendum) Addendum (2) MRC 2027 LEAS00006 Community Hub Cafe Operational Lease and Fitout.pdf

Please consider this addendum when responding.

Mackay Regional Council (Council) wishes to advise that the additional site inspection is to be scheduled for Wednesday 30 September 2026 at 10am at 10 Badyari Yalu Road, Rural View. Lot 400 on SP336332.

Please note: The following addendum has been recently added.

1. Added: (Addendum) Addendum (2) MRC 2027 LEAS00006 Commnity Hub Cafe Operational Lease and Fitout.pdf

Please consider this addendum when responding.

Mackay Regional Council (Council) wishes to advise that the additional site inspection is scheduled for Wednesday 30 September 2026 at 10am at 10 Badyari Yalu Road, Rural View.

RSVP

10: 00am, 29/09/2026

PPE requirements for site inspection are below:

• Long-sleeved shirt

• Enclosed shoes

• Note: High-visibility vests and hard hats will be provided on site.

Meeting Location:

Attendees are requested to meet at the location shown below at 10:00am. Council personnel will escort attendees to the site office for sign-in and will then accompany them to the café area for the inspection.

Buyer: Mackay Regional Council

Buyer location: 73 Gordon St, Mackay, Queensland 4740, Australia

VendorPanel reference: VP525929

Buyer's reference: MRC 2027 LEASS 000006

Opens: Wednesday 16 September 2026 (E. Australia Standard Time)

Closes: Thursday 08 October 2026 10:00 AM (E. Australia Standard Time)

Supplier query cut-off: Thursday 08 October 2026 10:00 AM (E. Australia Standard Time)

Expected decision: Thursday 05 November 2026 (E. Australia Standard Time)

Categories: Catering & Hospitality; 1: Canteen Catering Services; 2: Catering Supplies; 3: Drinks for Resale; 4: Food for Resale; 5: Other Food & Beverage; Travel & Tourism; 1: Cafe & Kiosks Lease & Operation; 2: Canteen Licenses & Services

Regions of service: Queensland; 1: Mackay; All Regions of Service locations are within Australia.

Tender documents: 8

Published on VendorPanel Public Tenders. Documents and responses require free VendorPanel supplier registration.