Belgium – Call centre – Overflow Centre de contact
Belgium – Call centre – Overflow Contact CentreEnglish, machine translated
Issued by Smals · via TED — Tenders Electronic Daily (EU)
- Published
- 29 Oct 2026
- Closes
- 3 Nov 2026, 23:59 UTC
- Reference
- 749137-2026
- Location
- Belgium
- Sector
- Financial & Professional Services
- Type
- services
At a glance
Smals in Belgium has published an invitation to bid in financial & professional services: “Belgium – Call centre – Overflow Centre de contact”. Submissions close on 3 November 2026, 6 days from today. Quote reference 749137-2026 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 14 notices from this buyer since 2026, 4 of them currently open. There are 116 open financial & professional services notices in Belgium on FreeTender. Bids are submitted to the buyer through TED — Tenders Electronic Daily (EU), not through FreeTender.
English summary
Machine translated from French by FreeTender. The original notice below is the binding text.
The framework agreement for the purpose of contact centre services Lots Lot 1 — Smals-BB-001.041/2025 - 1: The framework agreement for the purpose of contact centre services. Buy: Smals Location: Saint-Gilles Buyer country: BEL Procedure: open CPV code: 79512000 Full notice, tender documents and how to bid are on the official TED page (link above).
Details
L'accord-cadre pour objet des services de centre de contact
Lots
Lot 1 — Smals-BB-001.041/2025 - 1: L'accord-cadre pour objet des services de centre de contact.
Buyer: Smals
Buyer country: BEL
Procedure: open
CPV code: 79512000
Full notice, tender documents and how to bid are on the official TED page (link above).
Context for bidders
We hold 14 notices from Smals, going back to September 2026 — 4 of them still open. They buy mostly in IT & Telecom, Facility Management & Cleaning and Financial & Professional Services. There are 116 open Financial & Professional Services tenders in Belgium. This one closes in 6 days.
More from this buyer
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Documents
- TED-official-notice-749137-2026.pdfDownload (pdf)
Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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