Belgium – Call centre – Overflow Centre de contact
Issued by Smals · via TED — Tenders Electronic Daily (EU)
- Published
- 14 Oct 2026
- Closes
- 3 Nov 2026, 23:59 UTC
- Reference
- 711215-2026
- Location
- Belgium
- Sector
- Financial & Professional Services
- Type
- services
At a glance
Smals in Belgium has published an invitation to bid in financial & professional services: “Belgium – Call centre – Overflow Centre de contact”. Submissions close on 3 November 2026, 21 days from today. Quote reference 711215-2026 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 12 notices from this buyer since 2026, 7 of them currently open. There are 116 open financial & professional services notices in Belgium on FreeTender. Bids are submitted to the buyer through TED — Tenders Electronic Daily (EU), not through FreeTender.
Details
L'accord-cadre pour objet des services de centre de contact
Lots
Lot 1 — Smals-BB-001.041/2025 - 1: L'accord-cadre pour objet des services de centre de contact.
Buyer: Smals
Buyer country: BEL
Procedure: open
CPV code: 79512000
Full notice, tender documents and how to bid are on the official TED page (link above).
Context for bidders
We hold 12 notices from Smals, going back to September 2026 — 7 of them still open. They buy mostly in IT & Telecom, Facility Management & Cleaning and Education & Training. There are 116 open Financial & Professional Services tenders in Belgium. This one closes in 21 days.
More from this buyer
- Belgium – Security software package – Cyber Threat Intelligence Platform· closes 3 Nov
- Belgium – Servers – Accord-cadre pour l'achat de serveurs 1U/2U· closes 15 Oct
- Belgium – Servers – Accord-cadre pour l'achat de serveurs 1U/2U· closes 15 Oct
- Belgium – Security software package – Cyber Threat Intelligence Platform· closes 20 Oct
- Belgium – Luncheon vouchers – Uitgifte en levering van maaltijdcheques en elektronische ecocheques· closes 26 Oct
Similar Financial & Professional Services tenders
- Belgium – Insurance services – Renouvellement de l'assurance Accidents du travail 2027-2030· closes 5 Nov
- Belgium – Insurance services – Prestations d'assistance en gestion de sinistres· closes 21 Oct
- Belgium – Evaluation consultancy services – Openbare procedure voor de evaluatie van de Belgische bijdrage aan de globale gezondheid· closes 3 Nov
- Belgium – Laboratory services – RC Labo onderzoeken gidsstoffen· closes 22 Oct
- Belgium – Invoicing services – Marché de services relatif à l’externalisation du processus de facturation de l’ensemble des factures et des rappels adressés à tous les patients de Vivalia pour les besoins du Service Facturation· closes 30 Oct
Documents
- TED-official-notice-711215-2026.pdfDownload (pdf)
Before you bid on this tender
A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.
- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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