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Aquisição de serviços de Contact Center

Issued by Gebalis - Gestão do Arrendamento da Habitação Municipal de Lisboa, EM, SA · via BASE — Portugal public procurement announcements (base.gov.pt)

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Published
28 Sept 2026
Closes
27 Oct 2026, 23:59 UTC
Value
EUR 735,000
Reference
DR 23889/2026
Location
Portugal
Sector
Financial & Professional Services
Type
services

Details

Object: AQS 133/GEBALIS/2026 - Aquisição de serviços de Contact Center

Contracting entity: Gebalis - Gestão do Arrendamento da Habitação Municipal de Lisboa, EM, SA (NIPC 503541567)

Notice type: Anúncio de procedimento

Procedure: Concurso público

Contract type: Aquisição de serviços

CPV: 79342320-2, Serviços de atendimento a clientes

Base price: EUR 735,000.00

Proposal deadline: 27-10-2026 (date as given by BASE; the exact hour is in the DR announcement)

Diário da República: announcement no. 23889/2026, DR no. 188, series 2

Internal reference: AQS 133/GEBALIS/2026

Procurement documents / submission platform: https://www.anogov.com/em-gebalis/faces/app/acessoDocs.jsp?codigoAcesso=ilNLGiRyH9HRpYyqiQT1Ue5WgHDNv5a0vvCheEY4uNzBMqtcU3

Proposals are submitted through the electronic procurement platform named in the announcement (registration required).

Context for bidders

We hold 2 notices from Gebalis - Gestão do Arrendamento da Habitação Municipal de Lisboa, EM, SA, going back to September 2026 — 2 of them still open. There are 96 open Financial & Professional Services tenders in Portugal. This one closes in 29 days.

Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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