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Accepting bidstenderSingapore

Technology Refresh and Maintenance of Telephony and Customer Relationship Management System

Issued by Public Utilities Board · via GeBIZ — Singapore government opportunities

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Published
2 Oct 2026
Closes
29 Oct 2026, 08:00 UTC
Reference
PUB000ETT26000127
Location
Singapore
Sector
IT & Telecom

Details

Public Utilities Board invites bids for Technology Refresh and Maintenance of Telephony and Customer Relationship Management System. Tender number PUB000ETT26000127. Agency reference JO/33260140. Procurement category: IT&Telecommunication ⇒ Telecommunication Devices. Procurement method: Open Tender. Procurement type: Services. Offer validity: 120 Days. Covered under WTO-GPA/FTA: Yes. Bids close on 29 October 2026 (Singapore time). Published on GeBIZ, Singapore's government procurement portal; documents require a GeBIZ login.

Tenderers registered with Ministry of Finance (MOF) in the financial grade S8 and above are invited to tender for this project. For registration, please contact [contact details removed] and [contact details removed] with the full name, company and email by 12pm, 6 Oct 2026. Government Electronic Business Procurement Information Listing of Indicative Government Procurement Opportunities Guide to Singapore Procurement Government Procurement Opportunities in Other Countries Support Acronyms Forms and Downloads Others Business Alerts Useful Links Supported browsers are MS Edge 86+, Firefox 83+, or Chrome 86+. Best viewed at a screen resolution of 1024 x 768 pixels or higher. Contact Us Feedback FAQ Sitemap Report Vulnerability Privacy Statement Terms of Use © 2026, Government Of Singapore

Context for bidders

We hold 27 notices from Public Utilities Board, going back to August 2026 — 22 of them still open. They buy mostly in Facility Management & Cleaning, Construction & Infrastructure and IT & Telecom. There are 39 open IT & Telecom tenders in Singapore. This one closes in 27 days.

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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