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Spain – IT services: consulting, software development, Internet and support – Servicio soporte a los usuarios de los servicios digitales de la TGSS

Spain – IT services: consulting, software development, Internet and support – Support service to TGSS digital services usersEnglish, machine translated

Issued by Gerencia de Informática de la Seguridad Social · via TED — Tenders Electronic Daily (EU)

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Published
2 Nov 2026
Closes
16 Nov 2026, 23:59 UTC
Reference
759379-2026
Location
Spain
Sector
IT & Telecom
Type
services

At a glance

Gerencia de Informática de la Seguridad Social in Spain has published an invitation to bid in it & telecom: “Spain – IT services: consulting, software development, Internet and support – Servicio soporte a los usuarios de los servicios digitales de la TGSS”. Submissions close on 16 November 2026, 15 days from today. Quote reference 759379-2026 in any correspondence with the buyer. One document is attached to this notice. FreeTender has recorded 8 notices from this buyer since 2026, 3 of them currently open. There are 418 open it & telecom notices in Spain on FreeTender. Bids are submitted to the buyer through TED — Tenders Electronic Daily (EU), not through FreeTender.

English summary

Machine translated from Spanish by FreeTender. The original notice below is the binding text.

The purpose of this contract is the technical support service for the User Care Area of the Social Security Information Management (hereinafter GISS) for the treatment and resolution of consultations and incidents from the General Social Security Treasury (hereinafter TGSS) and the National Institute of the Social Security (hereinafter INSS), of a technical nature, and related to the use by users of the digital services of both entities.

Details

Constituye el objeto del presente contrato el servicio de apoyo técnico para el Área de Atención al Usuario de la Gerencia de Informática de la Seguridad Social (en adelante GISS) para el tratamiento y la resolución de las consultas e incidencias procedentes de la Tesorería General de la Seguridad Social (en adelante TGSS) y del Instituto Nacional de la Seguridad Social (en adelante INSS), de carácter técnico, y relativas al uso por parte de los usuarios de los servicios digitales de ambas entidades.

Lots Lot 1 — Servicio soporte a los usuarios de los servicios digitales de la TGSS

Buyer: Gerencia de Informática de la Seguridad Social

Buyer country: ESP

Procedure: open

CPV code: 72000000

Full notice, tender documents and how to bid are on the official TED page (link above).

Context for bidders

We hold 8 notices from Gerencia de Informática de la Seguridad Social, going back to September 2026 — 3 of them still open. They buy mostly in Facility Management & Cleaning and IT & Telecom. There are 418 open IT & Telecom tenders in Spain. This one closes in 15 days.

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Documents

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this it & telecom opportunity. Always verify the details on the official source.

  • Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
  • Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
  • Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
  • Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
  • Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
  • Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
Common bidding mistakes to avoid →Writing a winning proposal

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