Request to Participate - Qualification for Single Party Framework for the Design, Delivery and Support of IDA Ireland’s Property Management System on the Salesforce platform

IDA Ireland is seeking to establish of a Single Party Framework for the Design, Delivery and Management of IDA Ireland’s Property Management System on the Salesforce platform. Justification for the maximum 7 years Framework length - The successful candidate may be required to undertake potentially significant upfront time investment in further discovery, detailed solution design, data migration, configuration, testing, integration and organisational change activities. In its current off-the-shelf form, a Salesforce solution is not capable of meeting all of IDA Property’s requirements without tailoring and multiple integration points with third party systems. This will be delivered through controlled configuration and integration activities that will may require extended timescales. The option of the extension of the framework to a maximum of 7 years will allow the IDA (provided that the successful tenderer has performed in a satisfactory manner) to obtain the benefit of the framework support as envisaged in the event of a prolonged implementation period.

Contracting authority: IDA Ireland

Procurement type: Services

Procedure: Competitive with negotiation

Contract involves: The establishment of a framework agreement

CPV codes: 72000000-IT services: consulting, software development, Internet and support

Estimated value: EUR 4,000,000

Contract duration: 7 years

Awarded in lots: No

Evaluation: Most Economically Advantageous Tender (MEAT)

Clarification period ends: 09/09/2026 17:00

Tender opening: 25/09/2026 16:30

EU funding: No

Directive: Directive: 2014/24/EU (Classic)

Tenders are submitted through etenders.gov.ie, which requires supplier registration.