Replacing its existing Genesys Cloud contact center platform.
Issued by Ministry of Community Empowerment · via UAE — Ministry of Finance (federal Digital Procurement Platform)
- Published
- 30 Oct 2026
- Closes
- 13 Nov 2026, 10:30 UTC
- Reference
- 12932
- Location
- United Arab Emirates
At a glance
Ministry of Community Empowerment in United Arab Emirates has published a tender: “Replacing its existing Genesys Cloud contact center platform.”. Submissions close on 13 November 2026, 14 days from today. Quote reference 12932 in any correspondence with the buyer. FreeTender has recorded 15 notices from this buyer since 2026, 2 of them currently open. Bids are submitted to the buyer through UAE — Ministry of Finance (federal Digital Procurement Platform), not through FreeTender.
Details
Entity: Ministry of Community Empowerment
DPP reference: 12932
Open date: 30/10/2026 12:00:00 AM
Close date: 13/11/2026 2:30:00 PM (UAE time)
Bids are submitted on the UAE federal Digital Procurement Platform (procurement.gov.ae), which requires supplier registration. Listed on https://mof.gov.ae/en/public-finance/government-procurement/current-business-opportunities/
Context for bidders
We hold 15 notices from Ministry of Community Empowerment, going back to September 2026 — 2 of them still open. They buy mostly in Media, Printing & Advertising, IT & Telecom and Construction & Infrastructure. This one closes in 14 days.
More from this buyer
- البرنامج الشتوي لوزارة تمكين المجتمع لعام 2026-2027· closes 2 Nov
Before you bid on this tender
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- Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
- Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
- Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
- Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
- Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
- Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.
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