Regional OpenCRVS Technical Support Services for Pacific Countries

Noumea, New Caledonia, 29/09/2026

Statistical Innovation and Capacity Building in the Pacific Islands (PACSTAT)

REQUEST FOR EXPRESSIONS OF INTEREST (CONSULTING SERVICES)

GRANT NUMBER E633-P3, P168182

Assignment Title: Regional OpenCRVS Technical Support Services for Pacific Countries

Reference No.: FJ-SPC-572068-CS-CQS / REOI26-10665

The Pacific Community (www.spc.int) has received financing in the amount of USD 6.0 million equivalent from the World Bank toward the cost of the Statistical Innovation and Capacity Building in the Pacific Islands Project, and it intends to apply part of the proceeds for consulting services. SPC now invites eligible consulting firms to express their interest in providing consultancy services for the assignment entitled “Regional OpenCRVS Technical Support Services for Pacific Countries”. The assignment is expected to start in December 2026 for an initial period of 3 months, followed by ongoing annual services, subject to funding. The detailed Terms of Reference (TOR) are available with this Request for Expressions of Interest. Interested consulting firms should submit information demonstrating their qualifications and relevant experience. The consulting firm will be selected using the Consultant Qualifications Selection (CQS) method, in accordance with the World Bank Procurement Regulations for IPF Borrowers: Stage 1: Expressions of Interest submitted will be evaluated against the required experience and minimum qualification requirements set out in section 8.0 of the Terms of Reference. Stage 2: The firm ranked highest from the EOI evaluation will be invited to submit a combined technical and financial proposal under an RFP process.

The attention of interested consulting firms is drawn to paragraphs 3.13, 3.15, and 3.16 of the World Bank Procurement Regulations for IPF Borrowers (Seventh Edition, September 2025) (“the Regulations”), which set out the World Bank’s policy on Conflict of Interest applicable to consulting services: The World Bank Procurement Regulations for IPF Borrowers – Seventh Edition, September 2025 Further information can be obtained at the address below by e-mail. Expressions of interest must be delivered in a written form to the address below by e-mail no later than 13/10/2026 by 23:45 Noumea Time (GMT+11) .

Att: SPC Procurement Unit

email: procurement@spc.int

TERMS OF REFERENCE

FIRM / CONSULTING SERVICES Regional OpenCRVS Technical Support Services (Pacific CRVS Programme)

Assignment Title:

Regional OpenCRVS Technical Support Services for Pacific Countries

Location Remote, with virtual engagement with SPC and participating Pacific countries

Planned Duration Initial period 1 December 2026 to 28 February 2027, followed by an annual service from 1 March 2027, subject to funding

Expected Starting Date 1 December 2026

Reference No FJ-SPC-572068-CS-CQS / REOI26-10665

1.0 Background:

The Pacific Community (SPC) has received financing from the World Bank under the Statistical Innovation and Capacity Building in the Pacific Islands Project (PacStat) to support strengthened statistical systems and related data services in the Pacific. This assignment will be financed under PacStat Phase 1 Additional Financing and is expected to be completed by February 2027. SPC’s Statistics for Development Division supports Pacific Island Countries and Territories to strengthen official statistics, including the availability and use of administrative and demographic data for evidence-based planning, policy and reporting. Civil Registration and Vital Statistics (CRVS) systems are an important part of this work, as they record vital events such as births, deaths, marriages, divorces and adoptions and generate data for planning, monitoring and decision-making. OpenCRVS is an open-source digital public good designed to support civil registration in low-resource settings. SPC, with funding from Bloomberg Philanthropies, has been working with OpenCRVS and Pacific countries to strengthen digital CRVS systems, with implementation or planned deployment in countries including Niue, Cook Islands, Tonga, Tuvalu and Kiribati. SPC also operates a regional Mortality Coding Portal built on the same platform. A review of OpenCRVS support options has identified the need for a sustainable regional technical support arrangement. Current arrangements differ across countries, including hosting environments, infrastructure providers, configuration partners and support practices. The approach adopted is a single regional provider contracted to SPC to deliver combined Level 2 technical support and Level 3 expert technical support across participating configurations. Participating countries retain self-service and first-contact support. SPC retains coordination, contract management and service oversight. OpenCRVS provides core platform support, which is funded by OpenCRVS and is not part of this assignment. The assignment covers up to six configurations: five participating countries and the SPC Mortality Coding Portal. An extension beyond the end of February 2027 is subject to a funding proposal to Bloomberg Philanthropies. The funding is expected to be confirmed at the end of 2026. 2.0 Objective of the assignment To provide a regional OpenCRVS technical support arrangement for participating Pacific countries and the SPC Mortality Coding Portal, so that these systems remain available, secure, supported on current software versions and operable by the registration offices that depend on them. The provider will deliver combined Level 2 and Level 3 support, take responsibility for version currency and security patching, operate the ticketing and knowledge management function through which the service runs, and work with country first-contact support and with SPC to maintain a consistent standard of service across all configurations. Any support arrangement beyond 28 February 2027, including a possible extension or follow-on contra