Accepting bidstenderAustralia

Provision of Domestic and Family Violence Specialist Court Reception Services

Issued by Department of Justice · via VendorPanel Public Tenders — Australian councils, agencies & utilities

Published: 11 Nov 2026
Closes: 7 Dec 2026, 04:00 UTC
Reference: VP533195
Location: Queensland, Australia
Sector: Financial & Professional Services

At a glance

Department of Justice in Australia has published a tender in financial & professional services: “Provision of Domestic and Family Violence Specialist Court Reception Services”. Submissions close on 7 December 2026, 26 days from today. Quote reference VP533195 in any correspondence with the buyer. FreeTender has recorded 11 notices from this buyer since 2026, 8 of them currently open. There are 69 open financial & professional services notices in Australia on FreeTender. Bids are submitted to the buyer through VendorPanel Public Tenders — Australian councils, agencies & utilities, not through FreeTender.

Key requirements

Taken from the notice by FreeTender. The tender document on the official portal is binding — check it, and any corrigendum, before you bid.

To bid on Australia VendorPanel

Details

The Department of Justice (the Customer) is seeking one or more suitable Service Providers to deliver Domestic and Family Violence (DFV) court reception services at the five specialist DFV courts (Southport, Beenleigh, Brisbane, Cairns, and Townsville) and one non-specialist but high-volume, focused Support Site (Ipswich).

A key feature of the specialist DFV court model is the coordination of court matters and support services to ensure that court users can access information, letal assistance, advice and support before matters proceed for consideration by the magistrate.

The Service Provider/s will be required to deliver trauma informed, person centred reception services that support the safe and effective operation of specialist DFV courts and DFV court lists. This includes greeting and assisting court users and stakeholders, providing a central check-in point, facilitating access to safe spaces, directing court users to appropriate specialist support services and legal representatives (including duty lawyers) and supporting the coordination and flow of court matters throughout the court day.

Background information / Compatibility requirements

Please refer to the attached - Pack A - ITO Overview for further information.

Desired Outcomes ('Nice to haves', Conditions & Warranties, SLA's, Project benefits): Please refer to the attached - Pack A - ITO Overview for further information.

Buyer: Department of Justice

Buyer location: 50 Ann St, Brisbane City, Queensland 4000, Australia

VendorPanel reference: VP533195

Buyer's reference: DOJ1016.2627

Opens: Wednesday 11 November 2026 (E. Australia Standard Time)

Closes: Monday 07 December 2026 02:00 PM (E. Australia Standard Time)

Supplier query cut-off: Monday 07 December 2026 02:00 PM (E. Australia Standard Time)

Expected decision: Tuesday 06 April 2027 (E. Australia Standard Time)

Categories: Community & Social Services; 1: Community & Social Services (other)

Regions of service: Queensland; 1: Brisbane; 2: Far North; 3: Gold Coast; 4: Northern; All Regions of Service locations are within Australia.

Tender documents: 4

Published on VendorPanel Public Tenders. Documents and responses require free VendorPanel supplier registration.

Context for bidders

We hold 11 notices from Department of Justice, going back to September 2026 — 8 of them still open. They buy mostly in Construction & Infrastructure, Financial & Professional Services and Real Estate & Facilities. There are 69 open Financial & Professional Services tenders in Australia. This one closes in 26 days.

Similar Financial & Professional Services tenders

Trustee and Fund Manager for the Creative Industries Impact Fund (CIIF)· closes 11 Dec
Managed Detection & Response System· closes 10 Dec
Asset Valuation Services for ANSTO's FY2026-27 Asset Revaluation Program· closes 7 Dec
Development of Cemetery Strategy· closes 3 Dec
Alice Springs Correctional Centre - Consultancy - Feasibility Study and Design of Water and Wastewater System Upgrades· closes 30 Nov

Before you bid on this tender

A quick checklist to help you decide whether to bid and prepare a compliant submission for this financial & professional services opportunity. Always verify the details on the official source.

Confirm the exact closing date and time (and time zone) on the official portal — deadlines are strict and can be revised by a corrigendum.
Read the full notice and every attached document, including the scope, specifications and any bill of quantities or terms of reference.
Check the eligibility criteria — prior similar experience, annual turnover, certifications and registrations — and make sure you qualify before investing effort.
Prepare any earnest-money deposit (EMD) or bid security and the required formats early; missing or wrongly-formatted documents are a common cause of rejection.
Note how bids must be submitted (online or physical), in what format, and whether a digital signature or portal registration is required.
Watch for corrigenda and clarifications right up to the deadline — requirements and dates can change.

Common bidding mistakes to avoid →Writing a winning proposal